Product Designer

[REDACTED] is the AI revenue engine for essential services who are the backbone of the American economy. With $43M in funding from [REDACTED], [REDACTED], [REDACTED], and [REDACTED] who led our Series B, we helped our customers book hundreds of thousands of jobs across services industries in North America. There are now companies operating entirely AI-first on [REDACTED].

You’ll join our team with relentless builders from [REDACTED], [REDACTED], [REDACTED], [REDACTED], MIT, Stanford, and Harvard in bringing frontier AI to the physical economy, where the problems are hard, the data is complex, and the impact is immediate and tangible.

We’re looking for a product designer (2nd design hire) to shape net-new interactions between humans and AI, build core product, and set the foundation to scale the entire design team.

What you’ll do

• Own end to end: work with engineers and agent PMs to deeply understand the problem, explore solutions, execute, ship, absorb feedback, and iterate. You're accountable for outcomes.
• Embrace innovation and change: pair with AI to clarify your thinking, stress-test edge cases, and validate ideas fast. Experiment with and build high-leverage systems for your own design process using AI.
• Figure it out: talk to customers, find the person with the answer, run your own experiments. Do whatever it takes to get the information you need with speed and precision.
• Build the full picture: prototype initial designs with Cursor / Claude to validate ideas and interaction patterns quickly; refine the craft in Figma. Think → prototype in code → validate → polish.
• Build the design system: develop and maintain a flexible design system that ensures efficiency, visual cohesion, and smooth integration with engineering workflows. The system should make the team faster and more consistent than ever.
• Be opinionated: develop strong views on tools, prompts, methods, our product, and how we work. Challenge the team on assumed truths. Test and experiment ideas and share learnings. Push the direction. Design is an enabler; never a blocker.

What you’ll need

• Proven experience: you've designed and shipped something complex. You've had to make real decisions with real tradeoffs, not just execute someone else's spec.
• Ownership: you create your own direction, form your own opinions, and figure out how to deliver without waiting for permission or perfect information.
• Communication: crisp, honest, direct. You write well, present well, and know when to be brief.
• Team player: great collaborator and mediator. Navigate different stakeholders (eng, product, ops, customers, leadership) with cohesion and clarity.
• AI fluent: you're fluent in AI tools and actively applying them to your design process with intention.

Nice to haves

• Experience building and maintaining design systems.
• Front-end code proficiency.
• Experience conducting customer interviews and user research.

What brings us together is our commitment to:

• Live to build
• Run through walls and win
• Obsess over customers in each line of code
• Lose sleep over the "almost perfect"
• Show internal locus of control
• Prioritize finesse: refinement of first principles thinking, execution, and craftsmanship

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status.