Product Designer

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📋 Description

• Design intuitive user experiences for AI-powered capabilities across web, desktop, mobile, and administrative interfaces
• Explore interaction models for generative AI, conversational interfaces, copilots, assistants, recommendations, content generation, summarization, and workflow automation
• Design emerging agentic AI experiences that reason, recommend actions, execute tasks, and coordinate multi-step workflows
• Translate complex AI functionality into simple interactions for business users
• Design patterns for prompts, suggestions, generated content, AI actions, confirmations, feedback, and human intervention
• Own design initiatives from discovery and concept development through prototyping, implementation, launch, and post-launch optimization
• Conduct user research, usability studies, interviews, competitive analysis, and workflow analysis
• Create user journeys, workflows, wireframes, prototypes, and high-fidelity designs
• Evaluate experiences using qualitative and quantitative data and recommend improvements
• Design AI experiences emphasizing trust, transparency, user control, uncertainty handling, errors, confirmations, undo, escalation, and human-in-the-loop patterns
• Partner with Product, Engineering, Security, Privacy, and Legal on responsible AI principles
• Evolve [REDACTED]'s design system with reusable AI interaction patterns and components
• Collaborate with Product Managers, Product Owners, AI/ML engineers, software engineers, architects, researchers, and designers
• Facilitate design workshops and communicate design rationale, research findings, user needs, and tradeoffs
• Provide design leadership and mentorship and advocate for customer-centered solutions
• Stay current with emerging AI technologies and interaction patterns

🎯 Requirements

• 5+ years of professional UI/UX, Product Design, or Interaction Design experience, ideally designing complex SaaS or enterprise software
• Strong portfolio demonstrating end-to-end product design, complex workflows, interaction design, and thoughtful problem solving
• Excellent knowledge of usability, UX/UI, interaction design, information architecture, accessibility, and human factors principles
• Strong ability to analyze complex requirements and turn them into simple, elegant solutions
• Experience conducting or participating in user research and usability testing
• Strong proficiency with Figma, prototyping tools, and modern design-system practices
• Experience working closely with Product Management and Engineering in an Agile software-development environment
• Strong communication, presentation, collaboration, and stakeholder-management skills
• Ability to work effectively with ambiguity and rapidly evolving requirements
• Strong attention to detail while maintaining an understanding of the broader product and customer experience
• Experience designing products or features powered by generative AI, machine learning, or intelligent automation
• Understanding of large language models (LLMs) and their opportunities and limitations
• Familiarity with conversational UX and natural-language interfaces
• Understanding of prompts, context, AI-generated content, confidence and uncertainty, hallucinations, and AI feedback loops
• Familiarity with AI agents and multi-step action patterns
• Experience considering trust, transparency, explainability, privacy, and user control in AI experiences
• Strong interest in experimenting with new AI tools and interaction models

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