Product Designer

Job Description

What We Do and Why It Matters

No one can ignore the internet these days—and a lot of great things are happening online—but we also know that online harms are damaging many individuals, communities, and organizations. It’s [REDACTED]'s vision to make the Internet a safer place by delivering solutions that transform how people protect integrity online, ensuring accountability, and enabling the pursuit of justice.

[REDACTED] simplifies compliance and litigation by automatically archiving websites, social media, mobile text messages, and enterprise collaboration platforms for every stage of the information governance lifecycle. We enable organizations to create and share defensible records of their data, quickly and easily in our dashboard, in real-time—every like, share, edit, and deletion.

About the Role:

This is an existing role in our team. As a Product Designer, you will be a key contributor to the user experience of our SaaS platform. This isn’t just about making things look good; you will dive into complex challenges, transforming deep user research into elegant, accessible designs that solve real-world problems for our enterprise and government users.

This role is ideal for a designer who thrives in a collaborative, supportive environment and wants to make a tangible impact on products that solve real problems for enterprise and government users. You’ll not only own the design lifecycle but also help maintain our design system and streamline workflows for better delivery.

This is a remote opportunity for a Product Designer based in Brazil who is willing to join us as an independent contractor (PJ).

View the full Job Description Here.

What You’ll Do as a Product Designer

• Design User-Centered Solutions: Own and create accessible designs for web applications that align with company goals and meet user needs.
• Develop UX Elements: Create flow diagrams, user personas, and experience maps to ensure designs are rooted in user requirements.
• Prototype and Wireframe: Build interactive wireframes, prototypes, and mockups to explore and present various design solutions.
• Test and Iterate: Lead usability testing sessions and refine designs based on feedback from users and internal teams.
• Maintain Visual Consistency: Leverage visual design principles to craft appealing interfaces while enhancing our UI library and design system.
• Collaborate for Excellence: Work closely with developers and stakeholders to ensure technical feasibility and alignment with organizational goals.
• Continuous Improvement: Identify ways to improve workflows, tools, and processes to enhance team efficiency and scalability.

What We’re Looking For

• Alignment with [REDACTED]'s Core Values
• Product Design Experience: 3+ years in Product Design, UI, or UX roles, ideally in a B2B SaaS company.
• Tools Proficiency: Proficient with tools like Figma, Jira, Confluence, and other UX tools.
• Wireframes and User Testing skills: Experience creating interactive wireframes and leading user testing of prototypes.
• Software Development Concepts and Technologies: Familiarity with software development concepts and technologies such as HTML and CSS.
• Inclusive Design: A deep commitment to accessibility (a11y) and inclusive design principles, ensuring our products are usable by everyone.
• Initiative and Accountability: Strong initiative, ownership, and accountability, with the ability to seek answers and navigate challenging conversations.
• Critical Thinking and Creative Problem Solving Skills: Exceptional critical thinking and problem-solving skills, with the confidence to address challenges creatively.
• Effective Communication: Excellent verbal and written communication skills in English, able to articulate complex ideas to diverse audiences.
• AI Integration: A proactive interest in emerging AI technologies and the ability to integrate AI-powered tools into daily workflows to increase productivity and innovation.

What [REDACTED] offers:

• Values-led culture: Guided by our six core values, we’ve been named Canada’s Most Admired Culture 2023, 2024 and 2025, one of BC’s Top Employers 2024 and as one of Canada’s Top Small & Medium Employers for 2024.
• Competitive Compensation: $35,000K - 60,000K USD Total compensation depends on experience, skills, and location and includes non-cash rewards.
  • 10 Days Flexible Holiday Substitution
  • 10 Pre Paid Billable Days
  • Volunteer Paid Time Off
  • Monthly Work from Home Stipend
  • Employee Stock Option Plan
  • $1,000 Annual Learning Budget
  • Remote first environment
  • "Work from (Almost) Anywhere" policy

How We Hire (and How We Use AI):

We use AI tools to support our recruitment process, including helping us organize and prioritize applications based on the application’s alignment with the role’s requirements. That said, every decision to move an application forward or not is made by a human. We encourage candidates to apply authentically and avoid relying solely on AI-generated responses, especially during interviews. We want to get to know you, not your AI tools.

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