Product Designer

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📋 Description

• Understand customers and shape product problems using internal input, user research, and qualitative and quantitative feedback
• Use AI tools to synthesize research, identify themes and analyze usage data while validating outputs against source material
• Identify product improvement opportunities and assess market needs and customer preferences
• Produce UX/UI designs supporting the roadmap across the product family
• Use AI-assisted workflows for exploration, prototyping, edge cases and states
• Present design concepts to product, engineering, QA, cross-functional teams, customers and prospects
• Incorporate feedback and revise designs as customer preferences change
• Collaborate with Product Management, Engineers and QA to improve products and processes
• Review AI-assisted builds for design fidelity, accessibility and consistency
• Maintain and evolve the multi-product design system and design library, including components, tokens and guidelines
• Build and maintain AI skills, prompts and templates supporting rapid prototyping
• Document design principles, patterns, components and research
• Share reusable workflows and coach the wider team on effective AI use for design
• Design AI-powered product experiences that set expectations, explain reasoning, preserve user control, handle mistakes and build trust
• Follow responsible AI policies for customer and company data
• Monitor AI design trends and recommend useful tools and techniques

🎯 Requirements

• Proven experience in all phases of the design process: user research, wireframing, prototyping, visual design, interaction design and usability testing
• Well-rounded portfolio demonstrating understanding of customer and business objectives
• Intuitive understanding of customer needs
• Excellent attention to detail and organizational skills
• Excellent verbal and written communication skills
• Ability to collaborate cross-functionally and work autonomously
• Ability to manage multiple projects with varying deadlines and scopes
• Strong creative and problem-solving skills
• Experience with [REDACTED] or another collaborative interface design tool
• Bachelor’s degree in visual communications, graphic design or a related field, or relevant experience (4+ years)
• 5+ years of relevant design experience, including UX/UI
• Hands-on experience using generative AI tools in design work
• Ability to write clear prompts and critically evaluate AI output
• Understanding of AI-powered feature behavior, variable output and errors
• Curiosity and willingness to adapt as AI tools and team practices evolve
• Experience building or maintaining a multi-product design system, including components and design tokens (preferred)
• Experience designing B2B software, vertical SaaS or payments experiences (preferred)
• Working knowledge of accessibility standards (WCAG) (preferred)
• Experience prototyping with AI-assisted or code-based tools (preferred)
• Must reside in the United States, have full working rights and not require sponsorship

🏖️ Benefits

• Fully remote work arrangement for residents of the United States
• Opportunity to work with AI-optimized software development lifecycle practices
• Global network of talented colleagues
• Tools and support for delivering great work and growing at speed

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