Product Designer

About Us

Think about your last hotel stay. Did you skip the front desk line with mobile check-in? Message the staff for extra pillows? Order a late-night snack with a tap on your phone? Then you’ve likely run into [REDACTED] in the wild.

[REDACTED] is the leading agentic AI platform for hotel and guest management, powering the digital infrastructure for more than 20,000 hotels in 125+ countries. The world's most renowned hospitality brands, including [REDACTED], [REDACTED] and [REDACTED], partner with us to increase revenue, improve operations and elevate the guest experience.

We’ve executed the largest deployment of autonomous AI systems in hospitality, building technology that fundamentally redefines how guests and hotels interact. It’s made us one of the top-funded hotel technology companies in the world, with nearly $200M raised to date.

[REDACTED] has been recognized as a 2024 and 2025 [REDACTED] company, [REDACTED] fastest-growing company, and swept the 2026 HotelTechAwards, including Best Place to Work, #1 Guest Experience Platform, and the Hotelier’s Choice Award. We’re scaling our team to bring innovation to life faster than ever.

We're growing quickly, and we're looking for people who are passionate about their work, want to grow with us and are ready to take on more responsibility along the way. We value rigor and velocity in equal measure: high standards, fast pace, real ownership. If that's the environment you're looking for, this is the place for you.

Come join us! Let’s shape the future of hospitality together.

About the Role

We're looking for a passionate and innovative Product Designer to join our dynamic team. In this role, you will be at the forefront of designing intuitive, engaging, and aesthetically pleasing digital products that meet both the needs of our clients and their customers. As a key player in our product development team, you'll collaborate closely with Product Managers, Engineers, and other stakeholders to create a seamless user experience in our product lineup. This is a unique opportunity to make a significant impact in the hospitality technology space, improving the way hotels operate and enhancing the guest experience globally.

What You’ll Do

• Research: Talk to customers, dig into data, and unearth insights to help inform design and product decisions.
• Analyze: Analyze user and other data sources to generate user journeys, define personas, and create product hypotheses.
• Design: Create wireframes, high-fidelity mockups, diagrams, and other artifacts to inform and guide the development of the [REDACTED] products.
• Collaborate: Work directly with cross-functional product teams, incorporating decisions, feedback, and tradeoffs into the design.
• Iterate: Be comfortable working in an agile, iterative environment and know how to work towards the ideal design in incremental steps.
• Communicate: Vocalize opinions and clearly communicate with the product team and the rest of the organization to build alignment and bring folks along on the design journey.
• Take Initiative: Take initiative where you see gaps and help build design thinking and processes at a fast scaling product company.

What We’re Looking For

• 4+ years experience in a product design role developing web experiences.
• Experience in B2B (SaaS preferred).
• Experience with [REDACTED], [REDACTED], [REDACTED], [REDACTED], [REDACTED], [REDACTED], and other similar design tools.
• Experience building and contributing to design systems/ style guides.
• Experience with interaction and UI design and the development of mocks/ comps.
• BA/ BS or relevant work experience.
• Comprehensive product portfolio.

Compensation

Target cash compensation ranges from $150,000 - $225,000, including a fixed annual salary and a performance-based bonus paid quarterly.

This role also includes a stock option grant, subject to board approval.

Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location.

Perks & Benefits

We work hard to make [REDACTED] a fun, rewarding, and high-energy place to work. Here’s how we take care of our flock:

Time Off

• Unlimited PTO: Take the time you need to truly rest and recharge.
• Holidays + [REDACTED] Days: Standard holidays plus monthly company-wide days off for a guaranteed long weekend.
• Birthday Holiday: A dedicated day off to celebrate you!

Travel & Office Flexibility

• Office Exchange: A travel stipend to visit the team in person at our SF, NY, or Dallas hubs.
• [REDACTED] Hotel Experience: Staying at a [REDACTED] hotel? We’ve got you covered with a credit toward your stay.
• Preferred Hotels Discount: Enjoy a minimum 30% off the best available rate at select partner hotels globally.

Growth & Community

• Self Improvement Club: A monthly budget to help you smash your personal goals.
• Professional Development: Level up your career with a dedicated learning stipend to fuel your skills and cross-functional connection.
• Referral Program: Help us grow the flock and score a cash bonus for successful hires.

[REDACTED] is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.