Product Designer

Product Designer 12 Month Contract

Location: Melbourne (Hybrid - 2 in office)

We're working with one of Australia's most respected organisations on a major digital transformation program - and they're looking for a Product Designer who's as comfortable leading research as they are crafting beautiful, high‑fidelity prototypes. This is a hands‑on role where you'll shape the digital experience for thousands of users and internal stakeholders, working across key areas of the customer lifecycle. You'll join a smart, collaborative squad (Design, CX, BA's, Developers) where your voice matters and design thinking drives the roadmap.

What you'll be doing

Split your time 50/50 between research and UX design – from planning and running user sessions through to creating polished, high‑fidelity prototypes in Figma.

Turn insights into strategy – you'll know when to challenge the data, not just follow it.

Conduct user testing, stakeholder interviews and research analysis to shape meaningful design decisions.

Create intuitive, accessible and visually engaging experiences using existing design systems.

Work closely with BA's and Developers to bring your ideas to life, iterate quickly, and validate through testing.

Present and tell the story of your work – bringing Miro boards, insights and journeys into clear, compelling presentations.

Contribute to a culture of design thinking and human‑centred problem solving across the team.

What you'll bring

Proven experience as a Product, UX or CX Designer.

A portfolio showcasing strong UX and research capability, underpinned by great storytelling and presentation skills.

Proven experience conducting qualitative and quantitative research, user testing, and translating insights into actionable design.

Strong Figma skills – confident producing high‑fidelity prototypes and supporting dev handover.

Ability to collaborate confidently with stakeholders – you can engage, challenge, and guide discussions strategically.

Agency background or exposure to varied industries is a plus – we love people who can adapt quickly and think on their feet.

A human approach – you're curious, articulate, and not afraid to ask the "why" behind the "what".

The Team & Environment

You'll be joining a close‑knit squad led by experienced design and delivery leaders. The structure includes CX, BAs, Developers, and SMEs to lean on for every project area.

Why you'll love it

This isn't a cookie‑cutter UX role. It's a chance to work on meaningful projects that improve how thousands of customers interact with one of Australia's most forward‑thinking institutions. You'll get the freedom to think strategically, tell a strong story with your work, and collaborate with great people who genuinely value design.

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