Product Designer

Brighter Futures Start Here

We are an inclusive team who power two of the most iconic and loved brands, [REDACTED] and [REDACTED]. We have more than 50,000 passionate individuals across our stores, distribution centres, and offices around the globe.

With our brands touching the lives of almost two million customers every week, you’ll feel the impact of the work you’ll do every day. As a leader in the retail market, we’re optimistic about our future and yours. We’re changing at a rapid rate, giving you challenging work that you’ll be proud of.

Join the team

We have an exciting opportunity for a Product Designer to join our team and help shape digital products and experiences used by millions of customers. You’ll work on meaningful customer and business problems, using design thinking, research, data and experimentation to create experiences that are useful, intuitive and impactful.

Working closely with Product, Engineering and other stakeholders across [REDACTED], you’ll contribute throughout the product lifecycle — from understanding and framing problems through to designing, shipping, measuring and continuously improving experiences. We’re looking for someone who is curious, proactive and eager to solve problems. You’ll be comfortable navigating ambiguity and change, keen to learn and grow, and motivated by turning complex challenges into simple, effective experiences.

What you’ll be doing

As a Product Designer working for [REDACTED], you will:

• Support product strategy by translating customer needs, business objectives and insights into thoughtful design solutions
• Take ownership of design within your product area, working with your product team from discovery and concept development through delivery, measurement and iteration
• Partner closely with Product and Engineering, as well as Analytics, Trade, Marketing, SEO and other stakeholders, to identify opportunities and deliver customer and business outcomes
• Balance customer needs, business goals and technical feasibility to create practical and scalable design solutions
• Use customer research, behavioural data, market insights and experimentation to inform design decisions, evaluate outcomes and identify opportunities for improvement
• Plan and conduct appropriate customer research and usability testing, and translate insights into actionable product decisions
• Apply strong UX, UI and interaction design principles, using user flows, wireframes, high-fidelity designs and interactive prototypes to explore, communicate and validate solutions
• Contribute to and apply the [REDACTED] design system, helping create consistent, accessible and scalable digital experiences
• Apply accessibility and inclusive design principles to create experiences that work for the diverse communities we serve
• Keep up to date with industry best practices, emerging trends and new approaches to design, bringing relevant ideas and learnings into the team
• Participate in design critique and peer review, giving and receiving constructive feedback to continuously improve the quality of our work
• Share insights, learnings and knowledge with others, contributing to the growth and continuous improvement of [REDACTED]’s product design practice

To be successful in this role you’ll have:

• Demonstrated experience designing and shipping digital products and experiences that solve real customer problems
• A portfolio that demonstrates your design process, problem-solving approach and contribution to shipped product outcomes
• An appreciation of the end-to-end product development process, from discovery and problem framing through to detailed UX, UI and interaction design
• Strong product thinking and an ability to balance customer needs, business outcomes and technical constraints
• Experience creating user flows, wireframes, high-fidelity designs and interactive prototypes using modern design tools such as [REDACTED]
• An understanding of component-based design systems and how they enable consistent experiences at scale
• A solid understanding of user-centred design principles and experience conducting or applying customer research
• The ability to clearly communicate design rationale and make design problems understandable to people from different disciplines and levels of the organisation
• A collaborative approach and the ability to build strong working relationships with Product, Engineering and other business stakeholders
• A proactive and problem-solving mindset, with the confidence to identify opportunities, ask questions and take action to move work forward
• Adaptability and comfort with ambiguity, with the ability to adjust your approach as priorities, customer needs and business challenges evolve in a fast-paced environment
• Curiosity and a growth mindset, with a genuine eagerness to learn, seek feedback, develop your craft and continuously improve
• The ability to work independently within your area of responsibility while knowing when to seek guidance, collaborate and bring others along
• A willingness to contribute to the broader design team and share knowledge with others

Benefits we’ll offer you:

• Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy.
• A team member discount card that gives you a discount at [REDACTED], [REDACTED], [REDACTED] and [REDACTED]
• Access to the Brighter Benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health – with over 60 suppliers!
• We want you to feel rewarded for your commitment and hard work that's why eligible team members get the opportunity to participate in a bonus program
• We offer inclusive parental leave, and ongoing support offered through our partnership with [REDACTED] for team members of all backgrounds and family circumstances
• A dynamic learning and support program
• Opportunity to fast track your career through our Mentor Program as a Mentee or Mentor
• A Kudos recognition program, where you are nominated by your peers to spin a wheel, to win a stack of cool prizes
• Great career opportunities across the broader [REDACTED]

We celebrate the rich diversity of the communities in which we operate. We are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that all team members should feel valued, respected and safe, and strive to ensure our recruitment process is accessible and welcoming, with applications encouraged from all candidates.

We encourage you to tell us about any workplace adjustments that you would like, by emailing [REDACTED].

If you would like to explore a career with [REDACTED] and this sounds like the perfect role for you – apply now!

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