Product Designer

Melbourne, AU
Full-Time
Hybrid
Posted 2 weeks ago

About this role

Make an impact working on experiences that directly support [REDACTED]’s customers!

Join a collaborative, agile team where diverse perspectives lead to great outcomes!

Permanent role based in Melbourne

We're [REDACTED]

With bold and ambitious goals, [REDACTED] is changing the way the world experiences property. No matter where you're at on your property journey, we're here to help with every step - whether that's finding or financing your next home.

Our people are the key to our success. At the heart of everything we do, is a thriving culture centred around high performance and care. We are purpose driven and collaborative, which drives innovation and our ability to make a real impact. As such, we’re proud to have been named one of Australia’s Best Workplaces four times since 2021 — including third place in 2025 — plus Best Workplace for Women in 2023 and Best Workplace in Technology in 2024 and 2025. These listings are testament to every person who helps make [REDACTED] a great place to work.

Where the team fits in

This role sits within the Residential Design team within our Advertising & Value tribe. The team works closely with product and engineering to design customer-focused experiences that help our customers manage their advertising, understand the products and services available to them, and get more value from [REDACTED]’s platforms. This includes improving how customers explore their contracts, discover advertising options and manage their products through Ignite, [REDACTED]’s customer platform.

What the role is all about

  • Work alongside cross-functional partners in Product and Engineering to swiftly deliver products to market.
  • Collaborate with team members to effectively plan, prioritise, and execute product design activities, ensuring solutions meet business and user needs.
  • Conduct unbiased research using qualitative and quantitative methods to understand user needs and pain points, and iterate on opportunities.
  • Develop design solutions using sketching, prototyping, user interface design, motion, interaction design and AI with high competency.
  • Ensure product usability and desirability by validating product features for accessibility and user satisfaction.
  • Deliver user-centric and commercially feasible design solutions that align with team goals and business objectives.
  • Grow and refine your skills to ensure a comprehensive understanding and application of systems thinking adherent to our visual identity and design system.

Who we’re looking for

  • Approximately 3-5 years of experience in designing products using industry-standard design tools and best practice processes.
  • Demonstrable strong service design thinking mindset and experience facilitating workshops
  • Ability to successfully collaborate with a wide range of stakeholders including technical and non-technical
  • Looks at tricky situations through a solutions-focused lens
  • Works productively in a fast paced and agile environment, looking to create impact
  • Dedicated to continuous improvement, encouraging diverse viewpoints, and fostering productive relationships through positive feedback.

The [REDACTED] experience

The physical, mental, emotional and financial health of our people is something we’ll never stop caring about. This is a place to learn and grow.

Some of our

Perks & Benefits include:

  • A hybrid and flexible approach to working
  • Flexible leave options including, birthday leave and purchase additional leave
  • Flexible parental leave offering for primary and secondary carers
  • Our Because We Care program offers employees volunteering leave, community grants, matched payroll giving and our Community Café donates 100% of revenue to charity
  • Hackdays so you can bring your big ideas to life

Our commitment to Diversity, Equity, and Inclusion

We are committed to providing a working environment that embraces and values diversity, equity and inclusion. We believe teams with diverse ideas and experiences are more creative, more effective and fuel disruptive thinking. If you've got the skills, dedication and enthusiasm to learn but don't necessarily meet every single point on the job description, please still get in touch.

Join our Talent Neighbourhood

Keen to be part of [REDACTED] but didn't find a perfect match with this opportunity? Perhaps the timing isn't right? You should join our Talent Neighbourhood!

#LI-HYBRID

Benefits & Perks

Hybrid work
Flexible hours
Flexible parental leave
Flexible leave options
Birthday leave
Purchase additional leave
Volunteering leave
Community grants
Matched payroll giving
Hackdays

Recommended Skills for this Position

User-Centered Design
User Research
Interaction Design
Prototyping
Accessibility Design
Design Systems
Service Design
Systems Thinking
Cross-Functional Collaboration
Agile/Scrum
Qualitative Research Methods
Quantitative Research Methods
Iterative Design
Facilitation
Stakeholder Communication and Influence
Visual Design
AI-Assisted Design Workflow
Customer Experience (CX) Design
Feature Prioritization
Usability Testing
Design Thinking

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