Product Designer
About this role
*Portfolio link MUST be attached in your Resume
Location: Kuala Lumpur, Malaysia
Team: Product Department
Role: Product Designer (UI/UX)
About [REDACTED]
Founded in Hong Kong in early 2017, [REDACTED] is an AI-powered business messaging platform that helps companies manage customer conversations across chat, calls and email — all in one place.
Trusted by businesses in over 127 countries and recognized by [REDACTED] and SME100, [REDACTED] enables fast-growing companies around the world to capture, convert, and retain customers at scale.
We operate as a globally distributed team with employees based around the world, contributing to a diverse and inclusive culture. Join us, and be part of a team that is shaping the future of customer conversation management!
Our Culture
At [REDACTED] , we move fast, work smart, and always keep our customers at the heart of what we do. Here’s what we stand for:
Solve Customer Problems: Every effort must solve real customer pain points. No guesswork—just real feedback and clear value!
The 80/20 Rule: We focus on 20% of actions that create 80% of the value. Simple is powerful—it gets us moving fast.
100% Alignment, 80% Accuracy: We aim 100% team alignment and 80% accuracy. Perfect plans can wait—clear goals come first.
Be Direct: We give honest feedback, and tackle problems head-on. Clarity moves us forward!
Own It and Support Each Other: We step up, help out, and drive outcomes—together.
Be AI-First in Everything You Do: We reach for AI first, not as a fallback. Automate the routine—spend your time on judgment and impact!
Build Human Connections: Work is better when we trust, care, and celebrate…
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