Product Designer II

[REDACTED] helps organizations navigate the complex landscape of technology solutions, from foundational IT services and system support to advanced software integration, automation, and cutting-edge AI implementations. Our expertise spans IT infrastructure management, custom software development, seamless system integrations, and optimization of low-code business automation, empowering clients to maximize their existing technology investments.

Join us and be part of a team where your voice matters, your work makes an impact, and your growth is a shared priority.

Position Title

Product Designer II

Position Location

Remote - work virtually from anywhere in the United States

Job Summary

[REDACTED] is seeking a Product Designer II to design useful, accessible, and visually polished features and workflows across our portfolio of business tools, engineering applications, Revit add-ins, and AI-enabled products. You will work primarily with an assigned product team while supporting other designers and products as priorities require.

You will translate user and stakeholder needs into user flows, information architecture, wireframes, prototypes, and production-ready design artifacts. You will also conduct focused research and usability testing, contribute to the shared Figma design system, collaborate through implementation, and grow toward independent ownership of a product or major product area.

Essential Functions

This role grows from independent feature design through end-to-end ownership of substantial workflows, larger design initiatives, and increasing readiness to own a product area.

Design Features Independently

• Deliver assigned design tasks mostly independently using established product, design-system, accessibility, and documentation practices.
• Translate clarified requirements into user flows, information architecture, wireframes, prototypes, and detailed interface designs in Figma.
• Apply existing components, patterns, tokens, and interaction guidance accurately; identify unclear or missing guidance for review.
• Prepare design annotations, states, responsive behavior, edge cases, and assets needed for development handoff.
• Support stakeholder and user interviews by preparing questions, documenting observations, and synthesizing findings with guidance.
• Plan and conduct focused usability sessions using established methods and scripts; document findings and recommend practical design changes.
• Use available product feedback, support themes, and workflow context to improve assigned designs.
• Distinguish user evidence from personal preference and explain recommendations using the available evidence.
• Partner with the Product Owner and Business Analyst to clarify user needs and business outcomes before moving into high-fidelity design.
• Collaborate with engineers and the Technical Lead to understand implementation constraints without transferring ownership of user-experience recommendations.
• Participate actively in design critiques, refinement, sprint reviews, and implementation reviews; incorporate feedback thoughtfully.
• Compare implemented software with approved designs and document material experience, accessibility, or consistency gaps.

Own End-to-End Feature Flows

• Independently own design for complete feature flows from discovery and problem framing through prototype, validation, handoff, implementation review, and iteration.
• Select appropriate fidelity and design methods based on uncertainty, delivery stage, user risk, and decision needs.
• Handle empty, loading, error, permission, responsive, and uncommon workflow states rather than designing only the ideal path.
• Coordinate several related design assignments within the assigned product team and communicate progress, dependencies, and risks.
• Propose new components, variants, or patterns when established solutions do not meet validated needs.
• Document the use case, behavior, accessibility considerations, responsive behavior, and intended reuse for proposed additions.
• Work with the Product Design Lead, who owns design-system approval and governance, to refine and publish accepted patterns.
• Identify avoidable design inconsistency and recommend corrections that improve usability and reuse.
• Independently conduct focused interviews and usability studies within the authority and access provided for the role.
• Synthesize qualitative findings into clear themes, opportunity statements, workflow changes, and product recommendations.
• Facilitate design discussions with stakeholders and product-team partners, keeping decisions tied to user needs and business outcomes.
• Suggest practical improvements to research, critique, handoff, or validation practices.

Contribute to Larger Product Initiatives

• Break a larger design initiative into discovery, workflow, prototyping, validation, handoff, and implementation-review tasks with guidance from the Product Design Lead.
• Co-own design delivery for a substantial product enhancement or smaller application, coordinating design dependencies and stakeholder checkpoints.
• Use prototypes and user evidence to help the team resolve ambiguity before development commitments become difficult to change.
• Balance user needs, business goals, technical constraints, and delivery realities while clearly documenting unresolved tradeoffs.
• Apply WCAG-informed accessibility practices to interaction, content, navigation, visual hierarchy, keyboard behavior, focus, contrast, and error handling.
• Partner with quality specialists and developers to validate implemented behavior, responsive layouts, accessibility, and consistency with approved design intent.
• Identify recurring experience problems across related workflows and recommend broader corrections rather than isolated screen changes.
• Contribute useful examples, critique feedback, and documentation that improve team design quality.

Grow Toward Product-Area Ownership

• Own major portions of a product or complex user journey with decreasing guidance, including research planning, stakeholder alignment, interaction design, usability validation, and implementation follow-through.
• Support other product teams when priorities require coverage, applying shared system patterns while learning unfamiliar domain workflows quickly.
• Present design rationale and user evidence confidently to product-team partners and leadership, adapting detail to the audience.
• Mentor Product Designer I contributors informally through critique, pairing, examples, and review.
• Demonstrate readiness to fully own design for a product or major product area with decreasing guidance.
• Demonstrate independent judgment in ambiguous work, including research approach, information architecture, interaction direction, validation method, and stakeholder facilitation.
• Build a record of design-system contribution, effective cross-functional partnership, implementation quality, and measurable improvement to user outcomes.
• Demonstrate the ability to coordinate concurrent design work, maintain visibility into design risks and dependencies, and carry design accountability through release.

Completion of Assigned Tasks and Deliverables on Time and on Budget

Performs Other Related Duties as Assigned

What You Bring

Required

• 3+ years of end-to-end product, user-experience, interaction, or digital-product design experience with shipped software products.
• Proficiency in Figma and accepted AI-assisted design tools, with sound judgment about when and how to use them.
• Strong capability across user flows, information architecture, wireframing, interaction design, visual design, prototyping, usability testing, implementation review, and iterative improvement.
• Experience conducting focused user research and usability testing and translating findings into practical design recommendations.
• Strong visual-design fundamentals across layout, hierarchy, typography, color, responsive behavior, interaction states, and data-heavy interfaces.
• Working knowledge of WCAG-informed accessibility and inclusive-design practices.
• Experience applying and contributing to a design system.
• Experience working in Agile software delivery with Product Owners, Business Analysts, engineers, Technical Leads, quality specialists, and stakeholders.
• Ability to communicate design rationale, evidence, tradeoffs, and unresolved risks clearly to technical and non-technical audiences.
• No production-code requirement; working understanding of component-based web applications, responsive behavior, accessibility, and implementation constraints is expected.

Preferred

• Experience designing enterprise SaaS, internal tools, CRM or workflow applications, engineering software, AI-enabled products, or data-intensive interfaces.
• AEC, engineering, construction, BIM, Revit, or another technical-domain background.
• Experience with product analytics, surveys, qualitative research, or mixed-method research.
• HTML, CSS, Blazor, React, or coded-prototyping familiarity.
• Experience contributing reusable components or patterns to a mature design system.

Why [REDACTED]

• Own meaningful feature and workflow design while developing toward product-area responsibility.
• Work across business applications, engineering tools, Revit workflows, automation, and AI-enabled experiences.
• Influence product decisions through user research, usability evidence, prototypes, and clear design judgment.
• Contribute to a shared Figma design system that improves consistency, accessibility, speed, and implementation quality.
• Join a collaborative product organization where Design, Product, Engineering, Quality, and Customer Success solve real user problems together.

Travel / Relocation Requirements

Up to 5%, this may include travel to any or all 50 US states

Travel is defined as physically leaving home on behalf of business activities including but not limited to client sites, meetings with other employees, meeting for business development purposes, running errands on behalf of the business, attending industry conferences, etc.

Education / Experience Requirements

• 3+ years of professional product, UX, interaction, or digital-product design experience with shipped software products.
• Bachelor's degree in Product Design, User Experience Design, Human-Computer Interaction, Interaction Design, Graphic Design, Digital Media, Psychology, Information Science, or equivalent practical experience preferred.

Benefits

[REDACTED] offers a very competitive benefits package; highlights include

• Choice of comprehensive medical plans (including two PPO-style plans and a HDHP w/ HSA option)
• Flex spending accounts (FSA)
• Dental and vision plans
• Comprehensive medical, dental and vision benefits extended to spouse / domestic partner and dependent children up to age 26
• 401k with company match and self-directed brokerage account option
• PTO including additional paid time off during the last week of the year
• Company paid life insurance coverage for employees and their eligible dependents
• Short and long-term disability, AD&D coverage
• Professional development opportunities, tuition reimbursement and professional licensing assistance
• Paid parental leave after one year of employment

CO, CA, IL, NY, WA, and Washington DC residents only: In accordance with CO, CA, IL, NY, WA, and Washington DC law, the range provided is [REDACTED]'s reasonable estimate of the base compensation for this role. The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location.

[REDACTED] is an EEO/Affirmative Action Employer and participates in the E-Verify program with the Department of Homeland Security. We encourage diversity in our workforce.

NOTICE TO THIRD PARTY AGENCIES:

[REDACTED] does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to [REDACTED] in the absence of a signed Service Agreement where [REDACTED] has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of [REDACTED] and [REDACTED] will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.

Originally posted on [REDACTED]