Product Designer β CX/UX Project Lead
About this role
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π Description
β’ Lead an onboarding and KYC transformation project for a bank in Switzerland β’ Create holistic, engaging digital experiences that meet both internal and external user needs β’ Research and understand user needs, desires, and behaviours using a range of research methods β’ Organise the information and functionality architecture of the product logically and intuitively β’ Collaborate with team members to ensure integration between user experience and visual design β’ Conduct usability tests and interface evaluations, collecting user feedback and making iterative adjustments to improve the experience β’ Align design decisions with business goals and objectives
π― Requirements
β’ Ideally has financial services experience β’ Extensive experience facilitating and delivering workshops with clients, both in-person and remotely β’ Good applied knowledge of the JTBD framework β’ UX skillset aligned to customer journey/service mapping β’ Good understanding of the Jobs to be Done (JTBD) framework and its pragmatic application to a client project β’ Experience conducting usability tests and interface evaluations β’ Ability to develop wireframes, prototypes, and interactive mockups
ποΈ Benefits
β’ Competitive Salary β’ Generous paid vacation days β’ Generous sick time β’ 100% paid health & dental benefits starting day one β’ Annual profit-sharing distribution β’ Paid parental leave β’ Dedicated career advisor β’ And so much moreβ¦
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