Product Design Manager

[REDACTED] is the all-in-one communication and engagement platform for healthcare practices. Our tools elevate the patient experience and streamline operations, so practice teams can focus on what matters most: patient care. Because healthcare staff rely on [REDACTED] every second of their workday, our products demand exceptional craft, speed, and reliability.

We hire people who love people. We’re building an inclusive culture where unique perspectives are celebrated, helping us solve bigger problems and deliver better work together.

About the Role and Team

As a Product Design Manager at [REDACTED], you will guide and mentor a team of product designers while operating as an equal strategic partner alongside Product and Engineering collaborators.

We look for managers who drive team excellence by growing designers into influential thought partners, while thoughtfully shaping experience vision, advocating for validated user needs, and driving overall product direction. You will serve as the bridge that unites design, product, and engineering to build cohesive, human-centred experiences, giving your team the room to ship the most meaningful work of their careers.

We operate as a lean, agile team—which means high visibility, broad ownership, and room for significant organizational impact. We are looking for someone who stays curious, cares deeply, and is energized by the opportunity to shape both our product and our design culture as we scale.

Location: Remote, U.S.

Reports to: Director of Product Design

What You Will Own

• Strategic & execution partnership: Operate as an equal strategic partner with Product and Engineering in your area to identify, shape, and prioritize product strategy and roadmaps.
• Experience vision: Lead experience vision and advocacy for your product areas with your team, bringing a cohesive point of view that shapes…