Product Analyst - SaaS - Customer-Facing - £50-£55K - Poole (Hybrid - 4 DPW On-Site)

Poole, GB
Posted 4 weeks ago

About this role

Product Analyst - SaaS - Customer-Facing - £50-£55K - Poole (Hybrid - 4 DPW On-Site) - (RL8094)

Location: Poole, Dorset (Hybrid - 4 days office-based)
Salary: £50,000-£55,000 per annum
Benefits: Discretionary bonus, healthcare, pension, life assurance, hybrid working, career development, and regular team events

Looking for a role where you can genuinely influence how a product evolves-not just document requirements? This is an opportunity to work directly with customers, shape meaningful solutions, and play a key role in turning ideas into real product outcomes within a growing SaaS environment.

The Client:

We are partnering with a growing technology business that delivers a suite of configurable SaaS products to a diverse customer base. They work closely with their customers to continually evolve the platform and provide solutions that address real world needs. The organisation offers a collaborative environment where product, engineering, and delivery teams work closely together to drive impactful outcomes.

The Candidate:

This role is ideal for someone who enjoys working at the intersection of customers, product, and delivery, and is confident engaging directly with users to understand their needs. You will be naturally curious and proactive, asking the right questions to uncover the root of problems rather than simply capturing requirements. You'll be comfortable working in a dynamic environment where priorities can shift and ambiguity is expected. You will balance attention to detail with big picture thinking and enjoy shaping ideas into practical, deliverable solutions. Just as importantly, you will take ownership and make meaningful contributions-not operate solely as a documentation-focused analyst.

The Role:

  • This is a hands-…

Salary Range

50,000 - 55,000 GBP annually

Benefits & Perks

Health insurance
Hybrid work
Annual bonus
Learning budget
Company retreats

Recommended Skills for this Position

User Research
Workshop Facilitation
Agile Methods for UX
Human-Centered Design
CX (Customer Experience) Mapping
Feature Prioritization
Stakeholder Communication and Influence
Design Thinking
Journey Mapping
Systems Thinking

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