Product Analyst – Digital Business and Applications

Job Description

JOB DESCRIPTION

What will we build together?

Ready to transform how 1 billion people experience buildings daily? Join us as we revolutionize urban transportation through cutting-edge digital solutions that drive millions in revenue and redefine urban mobility. We are seeking a Product Analyst who thrives on data, has strong statistical skills and a user-centric mindset. In this role, you will lead data capture and analysis of insights across service technician tools, internal platforms and customer-facing digital solutions. You will synthesize customer and user feedback from multiple sources to influence product priorities and roadmaps. This role will be instrumental in defining KPIs, driving performance insights and embedding a culture of data-informed decision making across product teams.

RESPONSIBILITIES AND ASSIGNMENTS

Key Responsibilities:

• Define product KPIs and establish measurement frameworks.
• Implement and maintain analytics tools such as Microsoft Clarity, Google Analytics, Hotjar, UXCam, or similar.
• Analyze user behavior to improve adoption, engagement, retention, and customer satisfaction.
• Build dashboards and performance reports using BI tools.
• Conduct quantitative and qualitative analysis to identify product opportunities.
• Design, execute, and evaluate A/B tests and experiments.
• Deliver statistical analysis and actionable recommendations.
• Translate complex data into clear insights for technical and business stakeholders.
• Support product strategy through data-driven recommendations.
• Collaborate closely with Product Managers, Designers, Engineers, and cross-functional teams.
• Support hypothesis generation, experimentation, and strategic product decisions.

REQUIREMENTS AND QUALIFICATIONS

What We're Looking For:

• Experience in Product Analytics or data-driven product environments.
• Strong knowledge of quantitative and qualitative UX Research methodologies.
• Advanced SQL skills.
• Experience with analytics platforms such as Microsoft Clarity, Hotjar, UXCam, Google Analytics, or similar.
• Experience designing and analyzing A/B tests and product experiments.
• Strong statistical analysis and hypothesis validation skills.
• Experience building dashboards using Power BI, Tableau, Looker, or Metabase.
• Ability to analyze product performance, user behavior, engagement, and adoption metrics.
• Strong communication and data storytelling skills.
• Experience working in Agile product teams.
• Familiarity with Product Management and Product Discovery frameworks.
• Business-fluent English.

ADDITIONAL INFORMATION

Por aqui você terá:

• Vale iFood (alimentação e refeição);
• Ajuda de Custo;
• Plano de Saúde;
• Plano Odontológico;
• Day off de Aniversário;
• Seguro de Vida;
• Licença Maternidade e Paternidade estendida;
• Parcerias Educacionais;
• Parceria Total Pass - saúde e bem estar;
• Parceria Clude Saúde;
• Programas de Reembolso;
• Horário flexível;
• Dresscode: seja você.

Prazer, somos a [REDACTED]!

Da garagem de casa para o mundo: assim começa a história da [REDACTED]. Nascemos com desejo de mudança, nosso propósito é ser uma empresa de tecnologia centrada nas pessoas, com colaboração, inclusão e diversidade. Em 1993, iniciamos como consultores de um dos grandes bancos de dados da época, que nos deu o nome de [REDACTED] (data base server) e aos poucos fomos construindo a [REDACTED] (Design + Build the future) que você conhece hoje, a que gera mudança através de inovação e humanidade.

Nós desenvolvemos pessoas que impactam os negócios com tecnologia e inovação, participando de forma flexível e articulada em squads, consultorias e capacitações em todas as etapas do ciclo de vida, do Discovery ao Delivery e sustentação.

Um olhar para a Diversidade & Inclusão

A [REDACTED] tem constituído uma jornada composta por marcadores culturais com profundo significado humano e que fazem parte do nosso dia a dia. Com coragem e empatia, colaboração, senso coletivo e de comunidade, estamos evoluindo na direção de uma cultura centrada nas pessoas.

Estamos orgulhosos de promover um ambiente de trabalho livre de discriminação. Acreditamos que a diversidade de experiências, perspectivas e histórico transforma nosso ambiente de trabalho. Estamos empenhados a construir esse legado com a sua parceria!

Conheça nosso Marco Ético: https://bit.ly/MarcoEtico

Requirements

• Define product KPIs and establish measurement frameworks.
• Implement and maintain analytics tools such as Microsoft Clarity, Google Analytics, Hotjar, UXCam, or similar.
• Analyze user behavior to improve adoption, engagement, retention, and customer satisfaction.
• Build dashboards and performance reports using BI tools.
• Conduct quantitative and qualitative analysis to identify product opportunities.
• Design, execute, and evaluate A/B tests and experiments.
• Deliver statistical analysis and actionable recommendations.
• Translate complex data into clear insights for technical and business stakeholders.
• Support product strategy through data-driven recommendations.
• Collaborate closely with Product Managers, Designers, Engineers, and cross-functional teams.
• Support hypothesis generation, experimentation, and strategic product decisions.