Principal UX Designer

The industrial sector generates more data than almost any other, and [REDACTED] is on a mission to help customers use it all to make better decisions. We're the market leader in advanced analytics for process manufacturing, helping the world's largest companies in pharma, energy, chemicals, and more turn massive streams of time-series data into real operational impact. We're approaching $100M ARR, recognized as a Leader by industry analysts, and are accelerating our AI-first product strategy to redefine what Decision Intelligence means for industry.

Our UX design team works with product managers, developers, analytics engineers, clients, and end-users to conduct user research and provide interaction requirements and aesthetic direction to ensure accurate implementation of the designs. The core of [REDACTED]’s product is a full-featured calculation engine that can perform complex math and execute machine learning algorithms on streaming time series data.

As our Principal UX Designer, you will set the UX vision and strategy for key areas of the [REDACTED] product, translating highly complex industrial analytics and AI capabilities into coherent, simple, and powerful experiences. You will influence product strategy, guide the work of other designers, and partner directly with product and engineering leadership to deliver a unified, insight-led experience across the platform.

Essential Duties and Responsibilities

The essential functions include, but are not limited to, the following:

Experience Vision & Strategy

Lead the definition and communication of a clear UX vision and multi-release experience roadmap for critical areas of the [REDACTED] product, aligning teams around north-star experiences that simplify complex analytics and AI.

User-Centric Innovation at Scale

Drive a user-centered approach to product decisions by partnering with product managers, engineers, and analytics stakeholders to plan and execute research, synthesize insights, and define experience success metrics.

Simplicity in Complexity

Own end-to-end experiences that transform our full-featured calculation engine—capable of executing complex math and machine learning algorithms on streaming time series data—into effortless, trustworthy workflows for users.

Cross-Product Coherence

Ensure customers experience [REDACTED] as a unified product rather than a patchwork of features by championing coherent interaction patterns, information architecture, and visual systems across product areas.

Craft & Practice Leadership

Elevate the UX practice by modeling best-in-class craft in research, interaction, and visual design; leading critiques and design reviews; mentoring designers; and helping the team move from reactive “just-in-time” work to proactive, strategic problem framing.

AI-Enabled Experiences

Lead the design of AI-powered and GenAI-enabled workflows, defining how AI is surfaced, explained, and trusted in the product, and ensuring that human-in-the-loop interactions feel intuitive and insight-led.

Executive & Customer Storytelling

Co-create with Product leadership compelling narratives and artifacts (e.g., “art of the possible” experiences, executive-ready flows and demos) that shape roadmaps, support top-down selling, and help customers understand what’s possible with [REDACTED].

End-to-End Impact & Delivery

From ideation through multiple releases, be accountable for driving high-quality UX outcomes—ensuring design intent is carried through implementation, using data and feedback to iterate, and continually raising the bar for experience quality.

Requirements

• 10+ years of progressive experience in user experience/user interface design (UX/UI), including lead responsibility for complex B2B or SaaS products.
• Bachelor’s, Master’s, or certificate program in user experience design, human-computer interaction, or a related field, or equivalent practical experience.
• Strong, demonstrable experience conducting design work in a SaaS or other complex, data- or workflow-heavy product environment.
• Proven track record of owning end-to-end experiences for mission-critical product areas—from discovery through multiple releases—with measurable impact on business and customer outcomes.

Strategy, Leadership & Vision

• Demonstrated ability to elevate and mentor UX teams, setting standards for craft, leading critiques, and coaching designers to higher levels of impact and autonomy.
• Opinionated about, and experienced in, UX craft in the era of GenAI—both using AI in design workflows and designing for AI as a core part of the product experience.
• Experience defining and refining an experience vision that aligns with company growth areas and product strategy, and driving alignment to that vision across Product, Engineering, and Go-to-Market teams.
• Committed to experience coherence across product areas, ensuring customers experience one product vs. a patchwork of features.
• Ability to influence senior stakeholders and collaborate with Product leadership on shared artifacts that illustrate our vision for customers and prospects (e.g., “art of the possible” scenarios, executive-ready journeys).
• Strong advocate for UX best practices with the ability to contribute at any stage of the design process, producing high-quality UX artifacts and guiding teams toward best-practice approaches.
• Ability to collaborate effectively in cross-functional settings while also operating with high autonomy and self-direction on complex, ambiguous problems.

Design & Technical Skills

• Portfolio showcasing comprehensive design processes, including discovery/research, problem framing, ideation, prototyping, and final deliverables for complex products.
• Demonstrated empathy for end-users, evidenced by user research involvement and implementations grounded in usability and behavioral insights.
• Proficiency in creating user flows, wireframes, storyboards, mockups, and interactive prototypes to communicate design concepts to teams and stakeholders at varying levels of fidelity.
• Expert with UI/UX design tools such as [REDACTED], [REDACTED], and [REDACTED], with a willingness to learn and leverage advanced prototyping tools (e.g., [REDACTED], [REDACTED]) when appropriate.
• Experience using AI tools ([REDACTED], v0, [REDACTED], etc.) to enhance UX design workflows and outcomes.
• Strong understanding of design principles including grids, typography, color theory, hierarchy, layout, iconography, imagery, patterns, and systems.
• Experience establishing or evolving design systems and pattern libraries that scale across multiple product areas.
• Comfort with mathematical concepts, data visualization (e.g., bar charts, graphs), and understanding engineering language, especially in technical and data-driven domains.

Desired Requirements

• Leads and actively shapes team activities, including standup meetings, design critiques, workshops, and other rituals—fostering a culture of constructive feedback and shared standards.
• Actively seeks and integrates feedback from colleagues, stakeholders, and customers, modeling a growth mindset and data-informed decision making.
• Proven ability to quickly master and design for complex, technical systems, especially in industrial, analytics, or other highly data-driven domains.

Benefits

[REDACTED] is a remote-first (only) company founded by serial entrepreneurs. Our executive team and board of directors have extensive experience with successful startup ventures in high-growth environments.

We are founded on the idea that companies need better solutions for quickly and easily getting business insight from their industrial process data. Our mission is to provide software and services that convert that data into meaningful information that the business can use to improve profitability.

We have a wonderful, kind-hearted, talented team that loves to collaborate, lead by example, and exceed our customers’ expectations. We are certified as a great place to work, an emerging startup, the Technology Fast 500, and [REDACTED]'s Best Places to Work.

The Perks of Working at [REDACTED]

• Competitive salary plus bonus incentives
• Salary: $170,000 USD
• Benefits:
  • 12-week paid [REDACTED] family leave
  • Unlimited PTO
  • Internet and mobile phone reimbursements
  • Medical benefits
  • Group term life insurance
  • Short-term and long-term disability insurance pre-tax benefits
  • Voluntary vision and dental (ortho)
  • Vacation bonus program
  • Employee Assistance Program
  • Generous home office allowance
  • The best co-workers (we've analyzed the data, so we know it's true.)
  • Pet-friendly workspace (your dog will be so happy to have you home)
  • You love your job!

[REDACTED] provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

You must be authorized to work in the country in which you reside. [REDACTED] does not sponsor US F1 or H-1B work visas

Originally posted on [REDACTED]