Principal User Experience Researcher

[REDACTED] will not provide immigration sponsorship for this position.

Job Description:

As a member of the User Experience Research Team, you will contribute to [REDACTED]’s future growth by understanding people and their needs. Your research will inform and inspire our business and design leaders to improve current offerings and develop new products that help people achieve their financial goals. You will plan and conduct various types of qualitative and quantitative customer research, identify problems from the user’s point of view, develop insights and opportunity areas, and test new ideas for product-market fit. This role requires an experienced individual with proven ability to impact user outcomes and business strategy who will immerse themselves in a product area and drive projects to completion with little oversight.

Responsibilities

As a Principal UX Researcher, you will:

• Own an area of focus in which you identify and prioritize the research that will most effectively drive user and business outcomes
• Engage daily with Product, Design, and Content stakeholders to understand priorities and key initiatives
• Scope qualitative and quantitative research studies with stakeholders to define objectives, research questions, constraints, and most efficient/effective approach
• Execute project work independently
• Share insights and recommendations with stakeholders, ensuring that recommendations influence product strategy and design decisions and improve business and user outcomes
• Contribute to the UX Research community by participating in initiatives that improve our practices and processes

Your Expertise and Skills

• 7 plus years of proven experience conducting/leading Design Research/ User Experience Research efforts. Bachelors and/or Masters in Design, Human Factors, Psychology, and/or related field highly preferred
• Proven ability to design and…