Principal Product Manager, AI-Powered Security Operations

Company Overview

At [REDACTED], we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

[REDACTED] is a recognized global leader in Enterprise Security & Resilience software, offering a next-generation cloud platform that empowers organizations to navigate risks, disruptions, and crises with confidence. Our technology unifies critical functions — risk intelligence, security operations, crisis & emergency management, and business continuity — into a single, powerful platform.

We are building the "digital brain" of the modern Security Operations Center (SOC). While competitors focus on better detection, our platform automates the decision loop. We are seeking a product leader to define the future of Agentic AI in physical security—moving the industry from reactive monitoring to proactive, automated resilience.

You will own the roadmap for a new cloud-native intelligence platform that unifies video, access control, and critical communications. As well as automating detection and verification, its agents augment SOC teams through proactive coordination of security incident responses, orchestrating devices and inputs at scale whilst collaborating with human operators.

Job Description

In this role, you’ll take ownership across the full product lifecycle — shaping strategy, engaging with customers, driving execution, and delivering product features that lead the market. You’ll collaborate closely with senior management, fellow product managers, UX designers, engineering, sales, customer success, and professional services teams to shape and deliver best-in-class product experiences.

You’ll be responsible for engaging directly with customers and sales people, and researching and analysing the market and competitors, to drive the creation of differentiated value in your product. You will gather and prioritize product ideas, maintain strategic roadmaps, and define requirements and features. You will work closely with our engineering, AI and UX teams to drive feature design and development. The ideal candidate is a creative and strategic thinker, a collaborative product manager with experience in visual AI, and with excellent UX design instincts.

Requirements

• Experience: 8+ years in Product Management, with at least 3 years focused on AI/ML products, Workflow Automation, or Robotics.
• Domain Knowledge: Deep understanding of SOC/GSOC environments or high-tempo operations centers (e.g., logistics, 911 dispatch, IT NOC). (You understand "alert fatigue" and "time-to-resolution)
• Technical Fluency: Experience with Vision Language Models (VLMs), Generative AI (LLMs), or Agentic frameworks. You understand the trade-offs between "retroactive validation" and "forward reasoning" in AI design.
• UX Obsession: Demonstrated history of shipping complex B2B interfaces that simplify cognitive load. You prioritize "task alignment" over generic "trust" scores.

Target Base Salary Range: $180,000 USD - $200,000 USD

Consistent with [REDACTED] values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

Basic Requirements

Bachelors degree with 8+ years in product management

AND 3 years focused on AI/ML products, Workflow Automation, or Robotics.

Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Travel Requirements: 10-25%

Relocation Provided: None

Position Type: Experienced

Referral Payment Plan: No

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

[REDACTED] is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every [REDACTED] to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

Originally posted on [REDACTED]