Principal Product Designer (UX)

We believe in better. And we make it happen.

Better content. Better products. And better careers.

Working in Tech, Product or Data at [REDACTED] is about building the next and the new. From broadband to broadcast, streaming to mobile, [REDACTED] to [REDACTED], we never stand still. We optimise and innovate.

We turn big ideas into the products, content and services millions of people love.

And we do it all right here at [REDACTED].

The focus of this team is on the experience of the end user who starts out as a prospect and has an interest in purchasing a subscription. The journey continues through possible offers, and then to the purchase journey. The Commerce Product Design Team also cares for the UX of the user who wants to upgrade, downgrade, or wants to cancel their subscription.

This role will mentor, conceive, define, design, develop, test, and launch vivid and compelling experiences that are contextually relevant, exceedingly useful, and will drive results.

This role will specifically focus on aiding customers with managing their account, consumer checkout journeys and initial account creation.

This role reports to the Senior Director of Product Design for Commerce. You will lead the product design experience for customers who discover, purchase, manage, upgrade, downgrade or cancel a subscription through device partners such as [REDACTED], [REDACTED], [REDACTED] and mobile or tablet platforms.

You will shape compelling, useful experiences across the full partner commerce journey, working closely with design, product and engineering leaders. You will also help ensure AI-enabled commerce features feel seamless, natural and consistent across platforms.

What you’ll do

• Lead end-to-end user experience design for high-value, consumer-focused digital commerce products across web, mobile and connected-device platforms.
• Turn requirements into clear user flows, reusing established patterns where…