Principal Product Designer, Rovo & AI

United States
Remote Within Region
Posted 2 weeks ago

About this role

Job Description

Working at [REDACTED]

[REDACTED] can choose where they work – whether in an office, from home, or a combination of the two. That way, [REDACTED] have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.

We're looking for a Lead Product Designer to join the Rovo & AI team. This group is responsible for Rovo, our flagship AI experience. In addition, you will work across the [REDACTED] portfolio of apps (Jira, Confluence, Bitbucket, etc.) on application layers AI experiences. In doing so you will partner with teams across [REDACTED]. Our team is primarily based in Australia and the west coast of North America.

Responsibilities

In this role, you will:

  • Lead the strategic vision and conceptual design outcomes which provide a clear direction for our customer experiences across the AI landscape
  • Apply your systems thinking and ability to understand complex relationships between various products, channels, features to drive better design outcomes
  • Have a strong skillset in visual and interaction design which enables you to visually communicate your work for influence and impact
  • Drive design reviews, design crits and be the design craft leader and coach to other designers to ensure consistent and cohesive AI experiences
  • Partner with leadership, stakeholders, cross-functional team members to create a unified design view of AI capabilities across [REDACTED]
  • Lead design projects from creation to execution and be responsible tying back to customer value delivery and outcomes
  • Identify success metrics ensuring design solutions continue to deliver customer value
  • Identify opportunities to enhance our products and accelerate AI and search experiences at [REDACTED]
  • Collaborate with some of the industry's smartest (and nicest) people. You'll work with Engineers, Product Managers, Content Designers, Researchers, Marketing Experts, and Analysts to advocate for the user experience in our products and ship high-quality work

Qualifications

Your background:

  • 10+ years of product design experience designing complex or enterprise-level software
  • Experience in creating and delivering strategic org wide design programs which impact multiple delivery teams
  • Experience in end-to-end UX/product design to design impactful solutions to challenging problems
  • Passion for story-telling, the ability to bring design direction to life with compelling narrative
  • Experience balancing customer needs with business goals, market viability, and technical feasibility
  • Facilitation and cross-functional collaboration skills: you can demonstrate the ability to integrate the work of multiple teams, solicit and synthesize feedback, and facilitate design discussions that lead company wide outcomes and positively influence future delivery roadmaps.
  • Experience in design systems, the ability to identify common components required to support a wide array of customer use cases.
  • Experience measuring success with qualitative and quantitative methods
  • Experience improving process and methodology to increase product value, team velocity and accelerate adoption of new capabilities

Benefits & Perks

[REDACTED] offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit [REDACTED].

About [REDACTED]

At [REDACTED], we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all [REDACTED] create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit [REDACTED].

In line with local law, identity verification (which may include use of biometric data) is a condition of employment with [REDACTED] for employment fraud purposes.

Benefits & Perks

Hybrid work
Remote-friendly
Health and wellbeing resources
Paid volunteer days

Recommended Skills for this Position

Design Systems
Facilitation
Cross-Functional Collaboration
Storytelling
Systems Thinking
Visual Design
Interaction Design
AI UX Design
Stakeholder Communication and Influence
Design Advocacy
Design Communication
Design Metrics and KPIs
Qualitative Research Methods
Quantitative Research Methods

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