Principal Human Experience Designer
About this role
Principal Human Experience (HX) Designer
Location: United States - Washington - Remote, United States - Oregon - Remote, United States - Ohio - Remote, United States - North Carolina - Remote, United States - New Jersey - Remote, United States - New Hampshire - Remote, United States - Massachusetts - Remote, United States - Maine - Remote, United States - Illinois - Remote, United States - Georgia - Remote, United States - Connecticut - Remote, United States - New York - New York City, United States - Florida - Remote, United States - Texas - Remote, United States - Colorado - Remote, United States - Arizona - Remote
Time Type: Full time
Job Description
[REDACTED] is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint.
By combining human instinct with the speed and efficiency of AI, [REDACTED] helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. [REDACTED]'s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights.
Today, 1,900+ enterprises and 60% of the Fortune 100 rely on [REDACTED] to help them deliver consistent, trusted customer experiences worldwide.
Job Description
Why This Role Exists
[REDACTED] is unifying a complex multi‑product platform while accelerating AI‑powered CX, CCaaS, and Unified Experience Management. We need a systems‑level practitioner to humanize AI, simplify complexity, and deliver a coherent, teachable,…
Salary Range
177,000 - 295,000 USD annuallyBenefits & Perks
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