Principal Experience Designer

GROW YOUR CAREER WITH US

At [REDACTED] ([REDACTED]), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we’re continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the [REDACTED] family!

APPLY ONLINE

If you’re interested to be considered for this position, please click the blue APPLY button at the top of the page to get started. All candidates must complete an on-line application to be considered.

JOB SUMMARY

The Principal Experience Designer owns the unified digital design experience across [REDACTED]'s digital guest journey: Shop, Book, Presail, Onboard, and Next Cruise. This role partners with the Sr. Product Owners who own each journey stage, plus the Principal Content Strategist and the Principal Experimentation Strategist, to ensure every guest touchpoint reflects one consistent, brand-anchored digital design standard rather than a patchwork of stage-specific solutions. As a subject matter expert in digital design, this role sets and advises on digital design direction across the organization rather than managing a design team.

POSITION RESPONSIBILITIES

• Own the end-to-end digital design vision and digital design standards for [REDACTED]'s digital guest journey across web, app, and CRM touchpoints, ensuring consistency and brand fidelity from Shop through Next Cruise.
• Serve as the subject matter expert on digital experience design, advising the Sr. Product Owners on how to translate journey-specific business goals into cohesive, guest-centered digital design solutions.
• Partner with…