Middle UX Researcher

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📋 Description

• Analyze user signals that may impact company goals together with the product team
• Conduct interviews or usability tests with users to identify when and why problems occur
• Validate proposed solutions with clients to confirm they meet user needs and are usable
• Organize and run design sprints
• Coach the product team to conduct research independently
• Serve as an internal research resource for other teams
• Build and maintain a customer knowledge base
• Participate in product planning
• Contribute to improving discovery processes, including on-site surveys and satisfaction metrics
• Track how products and features reach customers and own changes to customer experience

🎯 Requirements

• 3+ years of experience in UX Research
• Experience building and developing products starting from the customer: interviews, tests, surveys, observations
• Strong grounding in qualitative methods, especially in-depth interviews
• Experience with quantitative methods, including surveys
• Full-cycle research experience: study scoping/grooming, outreach, and participant recruiting
• Experience implementing CustDev practices within working teams
• Comfortable with high-uncertainty tasks and able to adapt existing methods to new contexts
• Able to gather all information needed to work effectively
• Reliable with deadlines and capable of planning own workload
• Strong team player who can see tasks in a wider context and ask the right questions
• High working pace; pushes themselves and colleagues
• Autonomous and proactive; turns research findings into concrete actions
• Fluent English and Russian required

🏖️ Benefits

• Remote work model
• Competitive remuneration
• Friendly, enjoyable and positive environment

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