Mid-Weight Product Designer

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📋 Description

• Design digital experiences across [REDACTED]’s organic e-commerce site, customer account portal, cold acquisition funnels and landing pages
• Create polished, intuitive digital experiences that drive measurable conversion results
• Move between different products, customer journeys and commercial challenges based on business priorities
• Take problems from initial thinking and journey mapping through flows, wireframes, prototypes and high-quality UI
• Collaborate with the Design & UX Director, Lead Digital Designer, Senior Product Designers and Creative Designers
• Own design work while receiving feedback and learning from experienced designers
• Understand customer and commercial objectives behind briefs and problems
• Use customer behaviour, conversion data and experiment results to evaluate performance and improve experiences
• Support high-priority commercial initiatives
• Balance customer needs, brand, usability and commercial performance
• Manage multiple workstreams and shifting priorities across the digital customer experience

🎯 Requirements

• Hands-on experience designing digital experiences for a direct-to-consumer brand, e-commerce business or similarly conversion-focused environment
• Mid-weight UX/UI or Product Design experience with ability to independently take on design problems
• Experience designing or optimising customer journeys with commercial outcomes in mind
• Strong UX fundamentals, including journeys, flows, wireframes and prototypes
• Strong UI craft across desktop and mobile, including hierarchy, typography, spacing, layout and interaction
• High proficiency in [REDACTED], including components, libraries and scalable design systems
• Comfortable using customer behaviour, conversion data and experiment results
• Commercially minded approach balancing customer experience and commercial performance
• Ability to collaborate with designers and cross-functional partners and explain design decisions
• Ability to work in a high-velocity environment with changing priorities
• Positive, pragmatic and can-do attitude
• Commitment to high-quality work while valuing speed, iteration and learning
• Ability to manage multiple workstreams and priorities while maintaining attention to detail

🏖️ Benefits

• Private Health Care through [REDACTED]
• 28 days annual leave plus public and bank holidays
• [REDACTED] Employee Assistance Programme
• Workplace pension scheme with 5% employer contribution through [REDACTED]
• Enhanced maternity, paternity and adoption leave
• Nursery Salary Sacrifice Scheme
• Learning and development budget
• Annual puppy therapy
• Free breakfast, fruits and snacks in the office
• Dogs welcome in the workplace
• Life Assurance with a tax-free lump sum equivalent to four times basic salary
• Discount vouchers and gym memberships through [REDACTED]
• Electric Vehicle Scheme
• Give Back Day: an extra day off to volunteer plus a £50 charity contribution

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