Mid-Weight Product Designer

We’re looking for a Mid-Weight UX/UI Designer to join our growing Design team and help us create digital experiences that don’t just look great – they perform. You’ll work across multiple areas of the [REDACTED] customer journey, from our organic e-commerce site and customer account portal through to cold acquisition funnels and landing pages

You’ll join a highly collaborative design environment, working closely with two Senior Product Designers, our Lead Digital Designer, two Mid-Weight Creative Designers and our Design & UX Director. Rather than being restricted to one product or area, you’ll support the team wherever the biggest design opportunities and commercial priorities are

A key measure of success will be conversion. We’re looking for someone who understands that great DTC design needs to balance customer needs, brand, usability and commercial performance. You should have a keen eye for what converts, be curious about why customers behave the way they do, and be comfortable using data and experimentation to improve your work

No two weeks will necessarily look the same. One week you might be improving the UX of our organic e-commerce experience, the next designing a cold acquisition funnel, and the next helping evolve our account portal or supporting a high-priority commercial initiative

You’ll sit within our Design team and work closely with our Design & UX Director, alongside our Lead Digital Designer, Senior Product Designers and Creative Designers

We’re building a design function that can support [REDACTED] across the entire digital customer experience. As the business continues to grow, so does the number and variety of customer journeys we need to create, optimise and improve

That’s where you come in

We need another strong pair of hands who can move comfortably between different areas of the customer experience and help the wider team tackle the opportunities with the greatest potential impact

You’ll have experienced designers around you to collaborate with, challenge ideas and learn from, but you’ll also be expected to take ownership. We want someone who can receive a brief or problem, understand the customer and commercial objective behind it, explore solutions and turn those into thoughtful, high-quality experiences

We care deeply about craft, but we’re equally interested in what the work achieves. You’ll work with your manager and the wider team to understand performance, learn from experiments and continuously improve our digital experiences

Ultimately, we’re looking for someone who wants to become a better designer while helping us build experiences that make [REDACTED] a better-performing business

Benefits

• Time OFF: We offer generous Annual Leave of 28 days + public and bank holidays.
• Private Healthcare: we offer private healthcare through our partner, [REDACTED].
• Give Back Day: An extra day off in the year to volunteer, plus a £50 contribution to your chosen charity.
• Pension Scheme: 5% contributions towards your pension scheme!
• Monthly Events: Monthly office and virtual events including our annual puppy therapy event with our partner, [REDACTED].
• Enhanced Maternity/Paternity/Adoption Leave: because time with new family members is important!
• Discount Vouchers & Gym Memberships: Get discounts at a whole range of retailers and gym memberships through our provider, [REDACTED].
• Cycle2Work Scheme: Government initiative which offers a cost-effective way to buy new cycling equipment.
• Nursery Salary Sacrifice Scheme: A great way to save money on childcare through our partner, [REDACTED].
• Copmpany Bonus: Paid out annually.
• Help@Hand: Employee Assistance Programme offering a range of health, life, money and wellbeing support.
• Pet friendly office!: Come and see for yourself…
• Paid Time off: We offer our US employees 20 days PTO, excluding bank holidays.
• Medical, Vision and Dental Insurance; Great health benefits for you (and your smile and eyesight too).
• Short-Term and Long-Term Disability Insurance: We have you covered.
• Remote Working: Work where you feel most comfortable!
• Company Bonus: Paid out annually.
• Monthly Internet Stipend: To help towards your internet bill, (Plus we’ll also give you a quarterly [REDACTED] gift card!).