Marketing Senior Product Manager – Deposit and Payment

Job Title: Marketing Senior Product Manager – Deposit and Payment

Status: Exempt

Reports to: VP - Head of Product Marketing

Department: Marketing

Job Code: 12115

Pay Range: $124,700.00 - $150,000.00 Annually

WHO WE ARE:

[REDACTED] is among the top credit unions in the country. As a member-owned, not-for-profit cooperative, [REDACTED] is guided by the credit union philosophy of “people helping people.” We are committed to empowering our members and uplifting our communities as we create a more equitable and financially inclusive California. We welcome all who embrace our Core Values.

WHO YOU ARE:

You are a strategic product leader who understands deposit products and can translate member, market, and operational needs into actionable product strategies. You are a collaborative problem solver with strong project management, analytical, communication, and stakeholder engagement skills. You bring deep financial services experience, sound regulatory judgment, and the ability to manage complex initiatives across systems, vendors, and cross-functional teams.

WHAT YOU'LL DO:

• Product Strategy and Roadmap: Support the development and refinement of product strategies and roadmaps that meet member needs and the Credit Union’s financial objectives. Incorporate market research, member/consumer insights and industry trends into to identify new opportunities for growth and differentiation
• Product Development and Management: Lead end-to-end product development lifecycle for key deposit products, from concept ideation through launch and post-launch optimization. Collaborate closely with internal stakeholders, including IT, finance, risk management, marketing, and operations, to ensure successful product delivery and ongoing feature/functionality enhancements.
• Customer Insights and Market Analysis: Incorporate market research, member and consumer insights, competitive intelligence, and industry trends to identify growth, differentiation, new product and enhancement opportunities. Translate these insights into actionable product requirements, feature/functionality enhancements, pricing changes or decisioning strategy optimization.
• Cross-Functional Collaboration: collaborate with IT, finance, risk management, marketing, operations, vendors, and other stakeholders to define requirements, prioritize enhancements, and deliver successful product initiatives.
• Product Performance Monitoring: Establish, monitor, and analyze key performance indicators, product performance, customer feedback, and market trends to identify improvement opportunities and drive product enhancements.
• Regulatory Compliance: Stay current on applicable financial services regulations and ensure products are designed, developed, and managed in accordance with regulatory requirements. Support pricing, disclosure management, requirements documentation, risk assessments, software integrations, and implementations related to deposit products.

QUALIFICIATIONS AND PREFERENCES:

• Bachelor’s Degree in a related field or equivalent work experience required
• Advanced degree preferred
• 8+ years of product management experience required
• 3+ years in a senior or lead role, focused on deposit and payment product and systems management within financial services organizations required

WHY JOIN US:

[REDACTED] provides its employees a market-competitive and internally equitable total rewards compensation package through a variety of programs. These programs are designed to attract, motivate, and retain employees that drive and support the achievement of Our Mission, Vision, and Strategic Goals. The Credit Union is committed a total rewards philosophy built on; a comprehensive compensation package, well-being and work-life balance, career development and growth, rewards and recognition, and a commitment to Diversity, Equity and Inclusion. We believe in fostering a workplace where every employee is recognized, valued, and motivated to contribute their best.

Please view the full job description detailing the complete list of duties and expectations for this role by clicking or copying this URL into your browser: [REDACTED]

DISCLAIMER/INTENT AND FUNCTION OF JOB DESCRIPTIONS:

The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. Because the nature of positions and job functions can change over time, this job description is not designed to contain or be interpreted as a comprehensive inventory of all essential functions, duties, responsibilities and qualifications requirements of team members assigned to this job. Job duties may be changed or modified in the Credit Union’s discretion. The Credit Union will keep team members updated on key functions, duties, and requirements of their position by communications from the Credit Union and by updating the job description from time to time. Any team member with questions about the nature of their job duties is encouraged to consult with their supervisor.

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