Manager, UX

Fort Worth, US
Posted 1 week ago

About this role

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our [REDACTED] family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

  • This job is a member of the Digital Customer Experience team within the Customer Experience Organization at [REDACTED]. We're a multidisciplinary User Experience (UX) team that drives the user experience for our customer and employee facing applications.
  • In this position, you will play a pivotal role in shaping the user experience across our products. Whether leading cross-functional product teams or spearheading our Design Operations efforts, your expertise will be instrumental in driving user-centric design practices and fostering a collaborative environment.
  • You will guide your team in crafting seamless and intuitive experiences, leveraging user research, industry best practices and a deep understanding of our users' needs.
  • You will also champion design excellence, streamline processes and foster a culture of continuous improvement, ensuring our products remain at the forefront of usability and innovation.

What you'll do

This list is intended to reflect the current job, but there may be additional essential functions (and certainly non-essential job functions) not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate, observing any legal obligations including any collective bargaining obligations.

  • Recruit, hire and mana…

Benefits & Perks

Health insurance
Dental insurance
Vision insurance
401(k) match
Wellness stipend
Employee Assistance Program
Pet insurance
Travel perks

Recommended Skills for this Position

People Management for UX Leaders
UX Strategy and Management
Design Systems
Data-Driven Design
User Research
Design Thinking
User-Centered Design
Agile Methods for UX
Journey Mapping
CX (Customer Experience) Mapping
Stakeholder Communication and Influence
Storytelling for UX
Design Metrics and KPIs
Presentation and Communication Skills for UX
Systems Thinking
Human-Centered Design
Workshop Facilitation

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