Manager, Product Trainer – Neuro-Immunology

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📋 Description

• Design, develop, and facilitate innovative, interactive instructor-led and eLearning solutions for customer-facing field teams
• Collaborate with General Management, Marketing, Market Access, Patient Services, Medical, external vendors, internal training partners, and subject matter experts
• Develop learning solutions covering disease-state and portfolio knowledge, account planning, customer engagement skills, and territory management
• Design and implement learning solutions from new-hire onboarding through ongoing in-role knowledge and skill development
• Lead and support product, disease-state, portfolio, and core capability curricula
• Develop content for continuing education and internal training meetings
• Partner with Therapeutic Area leadership to identify priorities and incorporate content into presentations, workshops, and learning experiences
• Identify, adapt, and promote relevant internal learning assets
• Conduct learning needs analyses using customer feedback, field interactions, performance insights, and subject matter expert input
• Develop role-specific curricula for diverse customer-facing teams
• Support vendor selection and contract negotiations
• Manage assigned training budgets and deliverables
• Lead and facilitate training programs across the product portfolio

🎯 Requirements

• BA/BS required
• 2-5 years of pharmaceutical experience (preferred), potentially across sales representative, sales training, or marketing
• Strong product, disease-state, and portfolio knowledge
• Ability to learn and support multiple disease areas, therapies, priorities, and customer needs
• Presentation, facilitation, and platform skills
• Ability to communicate in small and large settings
• Artificial Intelligence (AI) fluency
• Strong oral and written communication and interpersonal skills
• Understanding of portfolio strategy, business priorities, and associated tactics
• Ability to partner across commercial, medical, market access, patient services, capabilities, and external vendors
• Administrative management skills, including planning, organization, operational decision making, and analysis
• Demonstrated experience working with others to achieve organizational objectives
• Ability to anticipate and adapt and support changing business needs
• Diverse marketplace, customer, and competitive landscape knowledge of Neuro-Immunology preferred

🏖️ Benefits

• Performance-based cash incentive
• Eligibility to be considered for annual equity awards, depending on role level
• Health benefits
• Life benefits
• Disability benefits
• 401(k) with company contribution and match
• Vacation
• Personal days
• Holidays
• Other leaves
• Reasonable accommodations for individuals with disabilities

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