Manager, Product Management

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📋 Description

• Act as an expert, advocate, and champion for Security Solutions products, including RRI, FPT, Scams, and new first-party fraud solutions
• Coordinate cross-functional teams for product sales, usage, and continuous product enhancement
• Roll out new solutions for existing and new segments, use cases, and networks
• Prioritize development efforts in alignment with business strategy
• Build relationships with internal and external stakeholders to achieve product goals
• Engage customers to capture client feedback and identify product improvement opportunities
• Support customer engagements, including strategic discussions, product education, feedback capture, and follow-up
• Represent [REDACTED] in relevant industry forums and associations
• Measure and optimize product usage KPIs, including enrollees and active users
• Support customer lifecycle strategy to acquire and retain customers and increase lifetime value
• Identify revenue optimization opportunities through cross-selling and upselling with different verticals
• Execute go-to-market strategy, define product value proposition and pricing, create sales and delivery materials, and support sales and delivery enablement

🎯 Requirements

• Payments Industry Experience
• Great project management skills; highly organized and able to deal with multiple and competing priorities
• Experience in customer-facing roles, driving critical business discussions and deepening engagement
• Experience driving end-to-end execution of initiatives in a cross-functional environment
• Strong communication and influencing skills
• Strong analytical skills, including analyzing complex data sets, identifying trends, generating insights, and evaluating key metrics
• Experience developing and executing go-to-market strategies and revenue optimization tactics
• Ability to work independently with minimal day-to-day supervision
• Ability to quickly learn about technologies and navigate a global business environment
• Abide by [REDACTED]’s security policies and practices
• Ensure confidentiality and integrity of accessed information
• Report suspected information security violations or breaches
• Complete periodic mandatory security trainings

🏖️ Benefits

• Annual bonus or commissions may be available depending on the role
• Medical, prescription drug, dental, vision, disability, and life insurance
• Flexible spending account and health savings account
• 16 weeks of new parent leave
• Up to 20 days of bereavement leave
• 80 hours of Paid Sick and Safe Time
• 25 days of vacation time
• 5 personal days
• 10 annual paid U.S. observed holidays
• 401k with a best-in-class company match
• Deferred compensation for eligible roles
• Fitness reimbursement or on-site fitness facilities
• Tuition reimbursement eligibility

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