Manager, Product Design

[REDACTED] is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, [REDACTED]'s secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, [REDACTED] unlocks the magic of frictionless experiences.

As Manager of Product Design, you will serve as a player-coach, leading a talented team while remaining hands-on with design. You will take end-to-end ownership of core initiatives and guide your team on complex identity and verification journeys to deliver intuitive, trusted experiences. Partnering closely with Product, Engineering, internal stakeholders, and business leaders, you will turn user insights into impactful solutions, foster designer growth, and improve design excellence across the organization.

What you'll do:

• Design hands-on: Own key high-impact initiatives end-to-end—from discovery and conceptual development through prototyping, detailed execution, and launch—setting the benchmark for design craft
• Lead and develop your team: Mentor Product Designers through clear strategic direction, constructive critique, and targeted growth opportunities, empowering them to drive project ownership
• Oversee design execution: Provide actionable guidance across the product development lifecycle to ensure high standards of usability, craft, and visual consistency
• Balance leadership and execution: Strategically allocate your time between direct design contributions and team oversight based on evolving business priorities
• Partner cross-functionally: Collaborate with Product and Engineering leadership to translate user needs and core business objectives into intuitive, high-quality digital experiences
• Champion user advocacy: Leverage user…