Learning Content Designer

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📋 Description

• Create original content and visual design across a range of media
• Develop fresh original content for the [REDACTED] Improvement Publications portfolio
• Translate clinical and technical knowledge into practical application
• Review academic and gray literature
• Consult internal and external subject matter experts
• Record interviews with primary sources
• Convene cross-disciplinary subject matter expert teams
• Apply user-centered design, visual design, cognitive linguistics, neuroscience, gestalt psychology, gamification, and adult learning theory
• Create layouts, callouts, graphics, data visualization aids, illustrations, digital interactive tools, apps, video, and virtual reality tools
• Employ UI and UX approaches for digital interactive educational media
• Monitor trends in virtual education, adult education, and health education
• Oversee translation of content into languages other than English
• Vet translations for clinical accuracy and cultural sensitivity
• Translate content through a quality-improvement lens
• Enhance quality improvement using implementation science and change management methodologies
• Communicate with grant administrators regarding allocations, timelines, and deliverables
• Collaborate with webmasters to design webpages and capture end-user behavior data
• Coordinate with the Analysis and Evaluation Team to embed feedback tools
• Participate in material dissemination with [REDACTED] MarCom or designated proxies
• Advise and collaborate with [REDACTED] workgroups and Research projects on technical solutions
• Consult on culturally sensitive and end-user-friendly language
• Develop audio-visual solutions for low- or no-literacy patient populations and non-English speakers
• Serve on internal and external committees
• Consult on adjunct educational curricula
• Manage multiple high-priority projects
• Support team growth and continuous improvement
• Assist with intern onboarding
• Support and mentor junior Improvement Publications staff
• Travel for on-site Go-Live support or training as required

🎯 Requirements

• Minimum of three (3) years of experience as a content designer, preferably in the healthcare industry
• Bachelor’s degree in journalism, healthcare administration, English, communications, design, or a related field is required
• Master’s degree desired
• Strong writing and editing skills required
• Professional graphic design skills required
• Experience with [REDACTED] Creative Suite required
• Command of user-centered design methodologies desired
• Knowledge of adult education theory and best practices desired
• Knowledge of quality and process improvement methodologies desired
• Experience producing audio-visual media strongly desired
• Experience recording and editing podcasts, filming, and editing video using Final Cut Pro or similar software strongly desired
• Experience with the [REDACTED] EHR strongly desired
• Strong interpersonal, intercultural, customer service, and time management skills
• Ability to work well without direct supervision and in a team environment
• COVID-19 vaccination required as a condition of employment
• Proof of full vaccination or approved medical or religious exemption required before hire date
• Ability to work independently and efficiently from a home office environment
• High Speed Internet Service
• Distraction-free workplace
• Reading, speaking, writing, and understanding English
• Ability to travel nationally, potentially up to 20%

🏖️ Benefits

• Generous compensation package
• Healthy work-life balance
• Professional advancement opportunities
• Comprehensive range of benefits
• Remote work from home
• Travel support for Go-Live installations or training

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