Lead Visual Designer (Brand and Product)

At [REDACTED], design is one of our biggest competitive advantages

We’re looking for an experienced Visual Designer to define and evolve how [REDACTED] looks and feels across every customer touchpoint. From our product and marketing campaigns to physical cards, merchandise, social media, and brand experiences, you’ll own the visual identity that makes [REDACTED] instantly recognizable

This role sits at the intersection of brand, product, and marketing. You’ll work closely with Product Design, Marketing, Engineering, and Leadership to ensure every interaction with [REDACTED] feels cohesive, intentional, and unmistakably ours

• Own and evolve [REDACTED]’s visual identity across every customer touchpoint, ensuring a cohesive experience across product, marketing, brand, and physical experiences
• Design compelling creative for product launches, lifecycle marketing, social media posts, advertising, web, email, and other customer-facing experiences including mobile-first email templates and assets (graphics, photos, GIFs, modular blocks)
• Produce high-impact static and motion assets for paid channels (social, search, display, CTV), following platform best practices. Iterate based on performance data and partner with media buyers to evolve and expand on what’s working
• Partner closely with Product Design to ensure our visual language is consistently expressed throughout the app and product ecosystem
• Define, document, and maintain our brand guidelines, ensuring they evolve alongside the company while remaining easy for teams to understand and use
• Build scalable visual systems that enable designers and marketers to create consistent work efficiently without sacrificing creativity
• Raise the quality bar across the organization through thoughtful critique, art direction, and mentorship
• Explore new visual directions, illustrations, motion, photography, and emerging creative trends that push the [REDACTED] brand forward
• Help define how AI can accelerate creative exploration, production, and content creation while maintaining exceptional design quality
• Champion craftsmanship in every detail, from high-level creative direction down to the smallest production asset

Reports to: Head of Design

Benefits

• Competitive Medical, Dental, Mental Health & Wellbeing benefits
• 12 weeks paid parental leave, baby bonus to support unexpected expenses and flexible return to work
• 401k Retirement Plan
• Annual Professional Development Reimbursement Program
• Flexible Work From Home and Time Off Policy
• Stock Options