Lead UX Writer / Technical Writer
About this role
Job Description
Lead UX Writer / Technical Writer
We are looking for a Lead UX Writer / Technical Writer with 9+ years of experience in software and technical documentation.
Key Responsibilities
- Create and maintain high-quality technical, software, and UX documentation.
- Develop API documentation, user manuals, configuration guides, troubleshooting guides, release notes, and system documentation.
- Work closely with Engineering, Product, UX, Architecture, and QA teams to gather and validate technical information.
- Ensure documentation follows consistent style, formatting, terminology, and quality standards.
- Lead documentation initiatives and mentor junior technical writers.
Required Skills
- 9+ years in UX Writing / Technical Writing / Software Documentation.
- Strong experience with DITA, XML, HTML, Confluence, and MSTP.
- Experience with MadCap Flare and/or Markdown.
- Strong API Documentation experience.
- Experience documenting software applications, APIs, system architecture, configurations, and integrations.
- Excellent communication, editing, and stakeholder-management skills.
- Understanding of SDLC and Agile methodologies.
Must Have:
- 9+ years
- UX Writing
- Technical Writing
- DITA
- XML
- Confluence
- HTML
- MSTP
- MadCap Flare/Markdown
- API Documentation. .
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