Lead UX Researcher

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

📋 Description

• Lead the implementation and operation of research programs for our internal and external portfolios of products, providing critical user insights that will inform and guide our product ideation and roadmaps.
• Serve as a role model with care and devotion, from expertly crafting the perfect survey question to navigating the most difficult user interview.
• Employ best-practice methodologies and industry tools to collect, analyze, synthesize, and interpret complex data into rich, comprehensive, and meaningful insights.
• Establish and run a UX Research Community of Practice within the organization, fostering an environment of learning, sharing, and collaboration across different team members to increase data-informed decision-making.
• Lead cross-functional teams through the process of ideating and developing strategies and product ideas based on user insights.

🎯 Requirements

• Minimum 8 years of industry experience conducting and leading user experience research, planning and designing research studies, and other supporting activities.
• Experience in building and leading a community of practice or similar collaborative support groups.
• Exceptional collaboration skills with the ability to work effectively across different teams and disciplines.
• Excellent communication and presentation skills, with the ability to synthesize and communicate data and actionable insights clearly to stakeholders at all levels.
• Proficiency in conducting qualitative and quantitative research with best-practice methodologies, industry tools, and advanced statistical modeling.
• A Bachelor's or Master's degree in Design, Human-Computer Interaction, Psychology, or a related field.

🏖️ Benefits

• Health Spending Account
• Up to 6% matched pension contributions
• Parental leave top-up
• Generous paid vacation, sick days, wellness and personal days
• Office closed extra days before long weekends (6x/year)

Apply Now