Lead – UX Research (LY-CR03)

Let curiosity lead the way

If youre looking for growth, meaningful work, and a space where your research actually shapes products your search might just end here.

Were looking for a Lead - UX Research who can turn observations, behaviors, and data into insights that improve real digital experiences.

Job Responsibilities

Research Planning

• Understand project goals, user problems, and business objectives
• Define research objectives and choose appropriate qualitative and quantitative methods
• Create research plans, discussion guides, and test scenarios

Research Execution

• Conduct user interviews, usability testing, and surveys
• Perform domain and desk research to build product and industry context
• Carry out competitive and comparative analysis

Analysis & Insights

• Analyze research data to identify key patterns, pain points, and opportunities
• Synthesize findings into clear, actionable insights
• Validate insights using multiple research inputs

Research Outputs

• Create research deliverables such as personas, UX audits, journey maps, and reports
• Document research findings in a structured and reusable format

Collaboration & Communication

• Present research insights to designers, product teams, and stakeholders
• Collaborate closely with UX/UI designers to inform design decisions
• Communicate findings through clear storytelling and visuals

Tools & Advocacy

• Use Figma and research tools as part of the workflow
• Act as the voice of the user throughout the project lifecycle
• Stay updated with UX research best practices and methods

What Were Looking For (Job Requirements)

• 7+years of full-time experience in UX Research or a related field
• Hands-on experience planning and conducting:
  • User interviews
  • Usability testing
  • Competitive analysis
  • UX audits
  • Persona creation
• strong analytical thinking with an eye for patterns and insights
• Comfort working in a fast-paced, agency environment

What are we offering

Experience A chance for you to work with us on some of the best and up-and-coming products and services. Variety is the spice of [REDACTED] portfolio - so youll get to test your content skills across industries.

Exposure An opportunity to be the voice of the agency. Your observations, strategies, and content will determine and portray who [REDACTED] is across channels. Your creativity is what will be seen as our creativity.

Empathy We have a carefully curated culture that promotes 2 things: fun & fulfilment. Your welfare - personal, professional, mental, and physical - becomes our responsibility. From Fitness Thursdays to Learning Saturdays, we try to make you laugh & learn.

Who are we

[REDACTED] is a user-centred UI/UX design agency, based out of Thane, Maharashtra. With international operations, an experienced mentorship, and a passionate team - our aim is to design digital happiness. If you also believe in writing content that will make the lives of users all around easier, this is the right place for you.

How do you reach us

Well, after you send in your application, it takes us 2-3 weeks to review it. Sometimes, not often, we might delay just a bit beyond that. This happens when our mailbox is flooded with applications. Dont worry, we wont leave you hanging, youll hear from us soon. Till then, feel free to check out our website. Hope you enjoy getting to know us! .