Lead UX Designer

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📋 Description

• Define and own the UX vision for the [REDACTED] portfolio
• Lead the development and governance of a unified [REDACTED] Design System
• Drive consistency in user experience, interaction patterns, accessibility standards and visual language across all Health products and services
• Partner with Product Managers, Product Owners and Engineering teams to embed design excellence throughout the product lifecycle
• Shape a seamless [REDACTED] Suite experience, enabling users to move effortlessly between products and services
• Lead design activities on strategic programmes and high-priority initiatives
• Produce and oversee user flows, wireframes, prototypes and interaction models where required
• Facilitate workshops, discovery activities and co-design sessions with customers and users
• Mentor Product Managers, Product Owners and wider stakeholders in user-centred design and design thinking
• Increase design maturity across the Health division
• Promote best practices in accessibility, usability testing and evidence-based design
• Help teams embed customer-centric thinking into product development
• Build trusted relationships with healthcare organisations, NHS stakeholders, clinicians and customers
• Present and defend design decisions to senior stakeholders and executive audiences
• Translate complex healthcare workflows into intuitive, effective digital experiences
• Champion a culture of simplicity, empathy, accessibility and quality
• Promote innovative approaches grounded in user needs, evidence and measurable outcomes
• Drive adoption of design standards, reusable patterns and best practices across the organisation
• Help establish [REDACTED] as a recognised leader in healthcare user experience and digital product design
• A clear active interest in the latest technology and tooling for software design and beyond
• Demonstrable Experience with [REDACTED]
• Experience using [REDACTED] and/or other AI design tools

🎯 Requirements

• Demonstrable Experience working as a UX Designer
• Experience with Leadership
• Experience within Health would be desirable
• Experience working to GDS standards
• Previous experience working with Multidisciplinary Project Teams
• Stakeholder Management
• Experience of Accessibility and WCAG Standards

🏖️ Benefits

• Private Medical Cover funded by [REDACTED] for Employees (with the option to add family members at an additional cost)
• 25 days paid holiday with the option to buy/sell (FTE)
• 4 x basic salary life assurance cover funded by [REDACTED] (with the option to increase cover at an additional cost)
• A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
• A selection of flexible benefits to suit your individual needs
• All colleagues get free access to [REDACTED]. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.

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