Lead UX Designer - Guest Experiences

Role Overview:

As a Senior Product Designer within [REDACTED]'s Guest UX Team, you will be instrumental in shaping [REDACTED]'s digital experience for guests and contributing to business growth. Your primary focus will be on building a top-notch digital shopping experience across [REDACTED]'s website, mobile web, and native apps. The role involves utilizing design methodologies like human-centered design thinking to understand guest needs, deliver exceptional designs, and drive improvements in the overall digital experience.

Key Responsibilities:

• Participate in the full design process, from discovery and strategy to ideation, testing, and production
• Lead and contribute craft-specific work to significant projects with cross-team impact
• Utilize insights, data, and research to drive user-centric outcomes in your product space
• Develop design deliverables such as journey maps, wireframes, user flows, UI designs, and prototypes
• Uphold high standards of design craft, including accessibility, user research, information architecture, and visual design
• Foster a culture of human-centered practice within UX, product, and engineering teams
• Navigate complexity and ambiguity to deliver impactful solutions for guests and the business

Qualifications Required:

• 6+ years of experience as a product designer
• Intermediate skills in UX and product design, with the ability to structure and plan work effectively
• Proficiency in product design and prototyping tools like Figma
• Demonstrated strategic problem-solving, systems thinking, and collaboration skills
• Proven ability to leverage data and insights for decision-making and communication
• Focus on creating welcoming, inspiring, and explicit design outcomes
• Understanding of how design contributes to busines…