Lead User Experience Researcher

[REDACTED] is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. [REDACTED] empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.

Job Description

At [REDACTED], we're building products and experiences that serve millions of customers while enabling thousands of employees, operators, merchants, and business partners across our ecosystem.

The 7RESEARCH team is the experience research function within Product Development. We partner with Product, Design, Engineering, and business leaders to understand customer and employee needs, reduce product risk, and help teams make evidence-based decisions.

We are seeking a Lead UX Researcher to support Enterprise, with a primary focus on Merchandising and Merchant Tools. This role serves as the lead researcher for a portfolio of enterprise applications and is responsible for guiding research strategy, mentoring researchers, and helping product teams translate insights into action.

What You'll Do

Research Leadership

• Lead research throughout the product lifecycle, from early discovery through concept evaluation and post-launch learning.
• Develop research plans that align with product priorities and business objectives.
• Partner closely with Product Managers, Designers, Engineers, Directors, and business stakeholders to identify opportunities, evaluate solutions, and inform decision-making.
• Advocate for customer, employee, and business perspectives throughout product development.

Enterprise Product Partnership

• Act as the lead…