Lead UI & UX Designer

As a Lead UX Designer at our company, you will be responsible for shaping AI-enabled product experiences, designing conversational, proactive, and context-aware workflows, driving end-to-end product design, influencing product direction through cross-functional partnership, conducting research and validation, ensuring quality, craft, and accessibility, and mentoring team members for their development.

Key Responsibilities:

• Shape how AI capabilities show up and behave in the user experience by designing for trust, transparency, feedback, control, and safe use.
• Design conversational, proactive, and context-aware workflows that respond to user intent, workflow state, and changing needs.
• Drive design from discovery through execution across complex product areas, including problem framing, wireframing, prototyping, testing, and iteration.
• Collaborate with product, engineering, data, and AI teams to shape requirements and guide design decisions, ensuring alignment with customer needs and business priorities.
• Utilize research and product data to inform design decisions, validate designs through customer insight and testing, and refine AI-supported experiences based on user feedback.
• Create scalable, accessible experiences with high clarity, usability, consistency, and craft, paying attention to interaction quality and visual detail.
• Contribute to design quality through reviews, critique, and mentoring, supporting a culture of continuous improvement and modern design practices.

Qualifications:

• 10+ years of experience in UX, product design, or interaction design in enterprise environments.
• Proven track record of delivering complex, scalable design solutions and shaping design direction.
• Experience designing AI-enabled products or experiences requiri…