Lead Technical Product Manager — Digital Pharmacy

Job Description

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The Lead Technical Product Manager, Digital Pharmacy, will lead the development of next-generation digital pharmacy experiences and the reusable technical capabilities that power them.

This is a hands-on technical product role spanning strategy through execution. The Lead Technical Product Manager will shape product direction, define and prioritize capabilities, maintain a healthy and executable product backlog, and partner directly with Engineering and Architecture throughout discovery and delivery.

Digital Pharmacy will serve as an incubator for new pharmacy capabilities—rapidly testing and launching MVPs, learning from customer behavior and business outcomes, and evolving successful solutions into reusable components, services, APIs, and platform capabilities that can support multiple clients, channels, and pharmacy experiences.

We are looking for someone who can comfortably move between product strategy, customer experience, technical architecture, and detailed product execution—someone who sees technical depth and delivery rigor as fundamental parts of great product management.

What You’ll Do

Product Strategy & Discovery

• Translate customer needs, business opportunities, and market insights into clear product priorities, capabilities, and roadmaps
• Partner across Product, Design, Engineering, Analytics, and business teams to identify customer problems, define product hypotheses, and determine the right opportunities to pursue
• Define MVPs and incremental releases that allow us to deliver value, learn quickly, and continuously improve the product
• Establish clear product outcomes and use customer insights, analytics, and operational data to inform prioritization and iteration

Own & Manage the Product Backlog

• Translate product strategy, customer journeys, and experience designs into a clear, prioritized, development-ready backlog
• Define features and write and refine user stories, acceptance criteria, and business rules with the level of detail required for Engineering to confidently begin development
• Lead ongoing backlog refinement and grooming with Engineering, ensuring upcoming work is well understood, appropriately decomposed, prioritized, and ready for delivery
• Maintain clear connections between product outcomes, capabilities, features, stories, dependencies, and releases
• Identify edge cases, expected system behaviors, data requirements, integrations, technical dependencies, and non-functional requirements where appropriate

Partner Deeply with Engineering & Architecture

• Develop strong working knowledge of the systems, APIs, services, integrations, data flows, and architectural patterns that enable Digital Pharmacy experiences
• Participate actively in technical discovery, solution design, refinement, and delivery discussions
• Partner with Engineering and Architecture to understand technical options and constraints, surface dependencies, challenge assumptions, and make informed product tradeoffs
• Ensure technical decisions remain connected to the customer problem and intended product outcome

Build for Reuse & Scale

• Think beyond the immediate feature or use case and identify opportunities to create reusable components, APIs, services, business rules, and platform capabilities
• Partner with Engineering and Architecture to determine where capabilities should be standardized for reuse across multiple products, channels, clients, and pharmacy experience
• Balance near-term product delivery with intentional investments in the technical foundations required for future scale

Incubate, Learn & Scale

• Use Digital Pharmacy as an incubator to rapidly test new experiences and capabilities
• Define the smallest meaningful MVP required to validate customer value, business value, or a product hypothesis
• Partner with Analytics to establish measurement and learning plans and use product performance, customer feedback, and operational insights to inform subsequent iterations
• Identify successful capabilities that should be hardened, standardized, and scaled for broader reuse

Drive Execution

• Identify upstream and downstream dependencies early and work across teams to establish the sequencing required for end-to-end delivery
• Validate that delivered capabilities meet the intended customer experience, business rules, acceptance criteria, and product outcomes
• Continuously evolve the backlog based on what we learn through discovery, development, and production usage

Use your skills to make an impact

What We’re Looking For

We are looking for a hands-on technical product leader with strong systems thinking and exceptional product execution discipline.

The ideal candidate is equally comfortable discussing a customer problem, reviewing an experience design, walking through a system or architecture diagram, defining an API-enabled capability, and working directly with engineers to refine detailed user stories.

You bring:

• 5-7+ years of experience in Product Management, Technical Product Management, Platform Product Management, or a similar role delivering complex digital products
• Demonstrated experience owning and actively managing complex product and engineering backlogs
• Strong experience writing detailed user stories, acceptance criteria, business rules, and product requirements
• Strong technical fluency, including familiarity with APIs, services, integrations, data flows, system dependencies, and modern digital architectures
• Experience partnering directly with engineers and architects throughout the product development lifecycle
• Experience building platforms, shared services, or reusable capabilities that support multiple products, channels, clients, or experiences
• Strong product discovery, MVP definition, backlog decomposition, prioritization, and iterative delivery skills
• Ability to identify edge cases, dependencies, failure scenarios, and cross-system impacts
• Strong analytical skills and experience defining product outcomes and using data to drive iteration
• Ability to balance near-term delivery with longer-term scalability and platform strategy
• Ability to bring structure and clarity to complex and ambiguous problems
• Strong cross-functional communication and collaboration skills
• Experience with healthcare, pharmacy, regulated digital products, or high-volume transactional platforms is preferred.

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by [REDACTED] may not be sufficient for business needs. [REDACTED] reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to [REDACTED]'s offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$126,300 - $173,700 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

[REDACTED] and its affiliated subsidiaries (collectively, “[REDACTED]”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, [REDACTED] provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 10-09-2026

About us

About [REDACTED]: [REDACTED] is a leading U.S. healthcare company. Through our [REDACTED] insurance services and our [REDACTED] healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at [REDACTED] and at [REDACTED].

Equal Opportunity Employer

It is the policy of [REDACTED] not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of [REDACTED] to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.