Lead Technical Product Manager – Digital Experience

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📋 Description

• Design and own our API strategy—REST, webhooks, event-driven architectures
• Build platform capabilities that enable 25-30% Zero Touch processing rates
• Own the agent/advisor/client portal product strategy and roadmap
• Drive portal adoption from current state to 70% adoption target
• Define success metrics for every feature before development begins
• Identify opportunities for AI/ML to improve processing automation
• Influence without authority across engineering, design, and business teams

🎯 Requirements

• 5+ years of product management with at least 3 years on technical/platform products
• Understanding of APIs, microservices, event-driven architectures
• Experience with modern tech stacks and cloud platforms (AWS/GCP/Azure)
• Experience working with data science teams or implementing AI-powered features
• Familiarity with LLMs, intelligent document processing, or predictive analytics (nice to have)

🏖️ Benefits

• Employees (and their families) are eligible to participate in the [REDACTED]'s comprehensive health, dental, and vision insurance plan options.
• Employees are also eligible for Basic and Supplemental Life Insurance, Short and Long-Term Disability.
• All employees (regardless of hours worked) have immediate access to the [REDACTED]'s Employee Assistance Program and wellness programs—no enrollment is required.
• Employees may also participate in the [REDACTED]'s 401K plan, with matching contributions by the [REDACTED].

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