Lead Product Manager SmartPOS (m/f/d)

ABOUT US

[REDACTED] is a leading European fintech company with a mission to simplify international payments for e-commerce and retail businesses. Our brand was formed from 13 companies that now contribute to building a unique product covering the entire payment flow.

At [REDACTED], we are driven by the belief that customers should enjoy a seamless shopping experience, no matter where they choose to shop. We are a team of over 750 experts from 70 different nationalities, dedicated to creating a state-of-the-art unified commerce platform. Our goal is to enable businesses to delight their customers with a seamless payment experience.

Whether you're a tech enthusiast, payment expert, or dedicated support professional, we are looking for individuals who are passionate about making a difference.

Our offices: We are based across Austria, Denmark, Germany, and Luxembourg with a HQ in Berlin.

ABOUT THE TEAM

You will drive the strategy, development, and continuous improvement of our POS product. You will work closely with engineering, design, commercial teams, and customers to create a product that is intuitive, scalable, and valuable for businesses in our target verticals.

As Lead Product Manager for POS, you will take ownership of a modern point-of-sale product that helps businesses manage sales, payments, operations, and customer interactions in one seamless experience. You will lead and develop a team of two product managers, and act as the key product partner to our commercial and sales organization.

What your work will look like:

• Own and lead the product vision, roadmap, and development priorities for our POS product.
• Directly manage, coach, and grow a team of two product managers, setting priorities and ensuring their focus areas ladder up to a coherent POS strategy.
• Work closely with your dedicated development team to plan, build, launch, and improve new features.
• Define product requirements based on customer needs, business goals, market trends, and data insights.
• Collaborate with other Product Managers to ensure the POS product integrates smoothly with our SaaS and back-office solutions.
• Partner closely with commercial and sales leadership to align on priorities, protecting product roadmap integrity while staying embedded in business conversations rather than working around them.
• Gather feedback from users, internal teams, and stakeholders to continuously improve the product experience.
• Monitor product performance, adoption, and customer satisfaction to identify growth opportunities.
• Manage timelines, priorities, and delivery expectations to ensure product goals are met.
• Support the overall product strategy for our vertical SaaS ecosystem, with a strong focus on POS, payments, and operational workflows.

What you need to be successful in this role:

• Product ownership: Experience managing a digital product from discovery through delivery and continuous improvement.
• POS or SaaS experience: Understanding of point-of-sale systems, payments, retail, hospitality, or vertical SaaS products is a strong advantage.
• People management (required): Proven experience directly managing, coaching, and developing product managers, not only cross-functional collaboration.
• Strategic thinking: Ability to translate business goals and customer needs into a clear product roadmap.
• Communication skills: Able to explain ideas clearly, align stakeholders, and listen carefully to feedback from teams and users.
• Problem-solving skills: Comfortable analyzing complex challenges and making informed decisions based on data and customer insights.
• Team collaboration: Experience working closely with developers, designers, and cross-functional teams to deliver high-quality products.
• Leadership: Ability to guide priorities, influence decisions, and support the team in achieving shared goals.
• Adaptability: Comfortable working in a fast-moving environment and adjusting priorities when market or customer needs change.

What's next?

• Does it sound exciting? - Apply with your CV in English. Please don't shy away if you don't meet all the requirements! We're looking forward to meeting you.
• The interview process includes: a 30min intro call with a TA Partner, a 60-min Hiring Manager interview, a 90-min technical call with the team and an executive interview, 30 min. Please note the process might alter depending on our team's availability.

WHAT'S IN THERE FOR YOU:

🏡 Work from home up to 60% of the time. We want you to keep your work-life balance.

🚲 Mobility support, whether you choose Swapfiets, Jobrad, or a Deutschlandticket - we've got you covered.

🫴 Explore counseling assistance, be it for professional or personal matters, through our associated platform.

💰 Pension scheme, we want to give back and help you secure your future.

🏖️ 15 days a year to work from your desired destination within the EU.

🕟 Flexible working hours – helping you balance work and life

📗 Learning budget of 1000 euros per year – you can develop your passions with us.

🎉 Enjoy some fun moments with your coworkers – we throw a company party once a year and host several team events!

We are committed to protecting your personal data. Please find our applicant privacy information here.

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