Lead Product Manager

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📋 Description

• Own strategy, discovery, roadmaps and delivery across Core UX and Core Internal teams.
• Turn priorities into clear problem statements, PRDs and measurable outcomes.
• Shape regulated customer journeys across KYC, verification, affordability, safer gambling and player limits.
• Partner with Compliance to understand required outcomes and develop better solutions.
• Improve internal systems, integrations, back-office tooling and automation supporting Compliance and operational teams.
• Collaborate with Engineering, Design, Data, Player Support and other stakeholders through the Three Amigos model.
• Support international market expansion by building reusable capabilities adaptable to local requirements.
• Prioritise initiatives, make confident decisions and use feedback and data to improve customer, operational and commercial outcomes.
• Champion AI-native ways of working and identify opportunities for AI and automation.

🎯 Requirements

• 8+ years’ Product Management experience.
• Ownership of complex products in a highly regulated environment.
• Experience in a high-growth or startup business.
• Hands-on expertise in KYC, identity verification, affordability, AML, safer gambling, player limits or similar risk and compliance products.
• Experience with fintech, banking or financial services is highly relevant; gambling experience is a bonus, not a requirement.
• Experience building relationships with Compliance, Risk, Legal or operational teams.
• Ability to translate regulatory complexity into clear product strategy.
• Ability to challenge stakeholders constructively and explain product trade-offs clearly.
• Ability to balance customer experience, operational efficiency and commercial outcomes across customer-facing journeys and internal capabilities.
• Clear communication with technical and non-technical audiences.
• Effective prioritisation and proactive adaptation as responsibilities and team structures evolve.
• Uses AI to improve effectiveness and identifies opportunities for AI and automation in products and operations.
• Intellectual honesty, curiosity and self-awareness, with commitment to learning, improving and sharing expertise.
• Full right to work in the UK.

🏖️ Benefits

• Private health insurance with zero excess, including optical cover and optional dental.
• Income protection.
• Tenure holiday policy: an extra two days’ leave after three years, increasing to 30 days annually after five years.
• Flexible working.
• Fully supported home office setup.
• Nursery salary sacrifice scheme.
• Salary sacrifice schemes for tech and holidays.
• Retail discounts and subscription perks.
• Quarterly team socials.

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