Lead Product Manager

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📋 Description

• Define and communicate product vision, strategy, roadmaps, and modernization priorities for enterprise pharmacy capabilities and platform services
• Translate strategic objectives, customer needs, and operational challenges into prioritized capabilities and product investments
• Establish value hypotheses, business outcomes, success measures, and KPIs
• Own, maintain, and prioritize the product backlog
• Define and refine epics, features, user stories, and acceptance criteria with stakeholders, architects, and engineering teams
• Balance platform investments, regulatory requirements, operational commitments, and business priorities
• Ensure solutions meet [REDACTED] technology standards, quality expectations, and customer needs
• Lead product strategy and execution for modernized pharmacy capabilities and shared platform services
• Drive workflow transformation, automation, and process simplification
• Advance reusable, API-first, event-driven, and cloud-enabled capabilities
• Guide retirement and modernization of legacy systems
• Build alignment across business, operations, technology, architecture, engineering, and vendor organizations
• Lead product reviews, roadmap planning, backlog prioritization, and capability planning
• Manage cross-team dependencies and resolve competing priorities
• Influence decisions through data-driven recommendations and product expertise
• Define, monitor, and report KPIs for efficiency, reliability, cycle time, automation, platform adoption, and customer experience
• Measure and communicate value realization through productivity, resiliency, workflow simplification, and legacy modernization outcomes
• Drive continuous improvement and scale successful platform capabilities across the pharmacy ecosystem

🎯 Requirements

• Bachelor's degree in Business, Computer Science, Information Systems, Engineering, or a related field
• 8+ years of product management experience within complex enterprise technology environments
• 2+ years of product leadership experience leading cross-functional teams and driving strategic product initiatives
• Strong experience in product management within complex enterprise technology environments
• Experience leading large-scale modernization, platform, or digital transformation initiatives
• Experience working within Agile product delivery teams and managing complex product backlogs
• Ability to influence and collaborate across business, operational, architecture, engineering, and vendor organizations
• Strong analytical, strategic thinking, and decision-making skills focused on measurable business outcomes
• Knowledge of healthcare, pharmacy operations, or regulated industries preferred
• Experience defining product strategy, developing roadmaps, managing product backlogs, and leading modernization initiatives
• Understanding of healthcare, pharmacy, customer service, fulfillment, operational processing, or related business functions
• Experience translating business and operational needs into scalable technology solutions
• Experience gathering and translating business requirements into capabilities, features, user stories, and measurable business outcomes
• Expertise in business capability modeling, process design, workflow optimization, and operational transformation
• Strong analytical and problem-solving skills using data analysis and data models in high-volume, transaction-oriented, and compliance-driven environments
• Knowledge of APIs, microservices, event-driven architectures, workflow orchestration, and cloud-native platforms
• Hands-on experience in Agile delivery environments, including product backlog management, backlog refinement, sprint planning, and cross-functional collaboration
• Ability to align business, operations, engineering, architecture, security, and vendor stakeholders
• Experience leading cross-functional teams through ambiguity, managing dependencies, resolving competing priorities, and driving execution
• Strong communication, facilitation, stakeholder management, negotiation, and executive presentation skills
• Ability to exercise independent judgment and make strategic decisions with minimal supervision
• Home internet with at least 25 Mbps download and 10 Mbps upload
• Dedicated workspace without ongoing interruptions to protect PHI/HIPAA information

🏖️ Benefits

• Bonus incentive plan based on company and/or individual performance
• Medical benefits
• Dental benefits
• Vision benefits
• 401(k) retirement savings plan
• Paid time off
• Company holidays
• Personal holidays
• Paid parental leave
• Paid caregiver leave
• Short-term disability
• Long-term disability
• Life insurance
• Dedicated work-from-home space
• Occasional travel to [REDACTED] offices for training or meetings

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