Lead Product Designer

[REDACTED] is a company invested in good design—as a Product Designer, you’ll join a tight-knit, collaborative team of designers who care deeply about creating beautiful and intuitive experiences

Our team is at the center of product work at [REDACTED], designing experiences for the thousands of small retailers and maker brands growing their businesses in our marketplace

In this role, you’ll help shape [REDACTED]’s product, working with team members across research, engineering, product, and customer service

You’ll embed in a product team and focus on designing features and experiences for a strategic pillar of our product

As a design lead, you’ll strive to understand our customers’ challenges and craft flows that help people move through our products with confidence

We’re looking for team members that excel across the entire product development lifecycle, come with a growth mindset, and bring a genuine desire to learn about our customers

• Collaborate with partners across product and engineering to define, build, and release new products and features
• Construct user flows, wireframes, and prototypes that effectively communicate design concepts for validation
• Develop and deliver well-documented, high-fidelity visuals that accurately represent [REDACTED]’s brand and design system standards
• Participate in and/or lead user interviews and research to better understand customer needs
• Write UX content that helps customers accomplish their goals on [REDACTED]
• Contribute strategic thinking to product features and roadmap
• Work with other designers to mentor and improve the quality of their craft
• Contribute to and positively shape the design team’s culture through collaboration, feedback, and process iteration

Benefits

• Comprehensive healthcare: Including Health, Dental, Vision and Disability for all our locations.
• Time off: Paid time off, holidays and company-wide “[REDACTED] Fundays”.
• Parental leave: Generous parental and family leave, as well as fertility support benefits.
• Productivity support: Monthly stipends to help cover work from home connectivity needs.
• Annual learning grant: For personal and professional development, as well as unlimited access to training courses through [REDACTED].
• Thoughtfully designed spaces: All of our offices have been designed with local in mind – from our architects to our coffee blends.
• Fitness and well-being benefits: Including monthly credit towards your wellness-related programmes.
• Mental health benefits: Including free access to [REDACTED] therapists and resources.
• Charitable matching: [REDACTED] will match up to £250 of your charity donations, every year.
• Career planning: Whether you want to grow as a leader, hone your craft or explore a new discipline, our career framework allows space for you to explore.