Lead Product Designer (Restaurant Product)

[REDACTED] is an industry leader in hospitality, dedicated to helping restaurants worldwide manage capacity, improve operations, and increase revenue. We are seeking a Lead Product Designer to join our Front of House / Table Management System (TMS) team to drive design strategy and simplify complex workflows for a global user base

You will lead through craft and systems thinking, collaborating closely with product, engineering, and data partners to shape the future of our platform. By balancing user needs with business goals, you will ensure our tools empower restaurant partners to deliver outstanding diner experiences

• Lead design for a significant parts of [REDACTED]’s TMS, managing the lifecycle from problem framing through delivery, designing for complex workflows while balancing usability, business goals, and technical constraints
• Partner with engineering, product, research, and data teams to efficiently bridge design intent with front-end implementation, preserving quality and accessibility across web and native platforms
• Using strong judgment and sharp skills to evolve the TMS experience by thoughtfully integrating AI workflows into both the product development process and the user experience
• Advocate for our restaurant operators by using research, data, and customer feedback to uncover design opportunities, shape product priorities and evaluate impact

Benefits

• Generous parental leave
• Generous paid vacation + time off for your birthday
• Paid volunteer time
• Enriched learning and development opportunities - leadership development & access to thousands of on-demand e-learnings
• Work from (almost) anywhere - wherever you do your best work
• Mental health and well-being - company-paid therapy sessions through [REDACTED], company-paid subscription to [REDACTED], and company-wide weeks off a year so the whole team can recharge