Lead Product Designer

[REDACTED] is a fintech-for-good company where brilliant minds come to power the most loved and trusted online and mobile giving app platform. Thanks to over 2 million generous donors, we’ve helped more than 80,000 nonprofits and places of worship raise over $7.5 billion. Together, they’re changing their world with kindness and generosity.

[REDACTED], the Stevies® Awards, [REDACTED], [REDACTED], and many more have recognized our story, innovations, and achievements. Our award-winning team builds products and experiences that put more good into the world. We love to take on big challenges because we know our work matters.

Make an impact at one of the fastest-growing private companies in the U.S. Be part of a talented team of big-hearted individuals, earning competitive pay with excellent benefits.

About your role:

We’re seeking a Lead Product Designer to elevate the quality, strategy, and impact of product design across [REDACTED]’s mobile and web experiences. You’ll drive design excellence, guide cross-functional alignment, and shape end-to-end product vision—from discovery through delivery. In this role, you’ll combine hands-on design leadership with systems-level thinking to create simple, inspiring, and scalable product experiences for our giving community.

The Creative Team:

[REDACTED]’s Creative Team produces the experiences that wow our audiences and users. We consistently deliver world-class design and creativity across the entire business, serving our customers in collaboration with product, technology, marketing, support, and operations. This role reports to the Director of Product Design.

The Lead Product Designer will get to:

Drive Product Design Initiatives

Lead design initiatives, imagine novel solutions, and guide cross-functional teams toward cohesive product outcomes. You move fluidly across the entire design process—from problem framing to high-fidelity prototypes—and elevate complexity into elegant simplicity. You know great design is invisible because it works effortlessly for our giving community.

Own End-to-End Design Execution

Ensure successful delivery of product experiences by driving all phases of design work. From discovery and solution ideation to refined interfaces and engineering handoff, you set the standard for quality, clarity, and completeness.

Optimize Design Operations & Efficiency

Maximize throughput and design velocity by shaping and owning design operations for your scope of work. You establish structure, anticipate needs, remove friction, and scale effective design practices across teams.

Quality Elevation & Feedback Culture

Continuously raise the bar for design excellence by soliciting, synthesizing, and acting on feedback from stakeholders. You model a culture of “feedback is fuel” and know how to extract value from different points-of-view to arrive at quality—strengthening both the work and the team behind it.

To be successful in this role, you’ll also:

Apply Human-Centered Design for Major Initiatives

Shape end-to-end product experiences by driving cross-functional conversations, orchestrating user flows, and guiding teams from concept through launch with a deeply human-centered approach.

Lead Cross-Functional Alignment

Collaborate strategically with Product, Engineering, and senior cross-functional leaders to influence priorities, illuminate trade-offs, and ensure every touchpoint reflects [REDACTED]’s mission and strategic objectives.

Drive Insight-Informed Decision Making

Embed a deep understanding of [REDACTED]’s audiences and business strategy into design decisions, representing the customer perspective at all times to guide product direction and elevate design quality.

Advance the Design System & Standards

Drive growth and adoption of the [REDACTED] Design System—ensuring scalable, consistent, and brand-aligned experiences across platforms while coaching teams on best practices.

KPIs:

• of creative cycle days

• of replies per cycle

Your experience:

• Bachelor’s degree
• Experience working on a native mobile apps team
• 5+ years of B2C native mobile app experience
• Expert level proficiency of [REDACTED], [REDACTED] CC suite and/or other industry standard creative tools
• A portfolio highlighting some of your best work (please include password)
• Prototyping: Lofi and Hifi prototypes, you know when to use one over the other and embrace an iterative process.
• Languages: English; Spanish a plus
• Communication: You can articulate what makes a good vs great design, as well as articulate your design point of view.
• Problem solver who requires very little guidance on projects; thrives in a fast-paced environment.
• Expert-level applied understanding of formal elements of design, including typography, layout, balance, and proportion.
• (Bonus) Research: You are familiar with front-end research (light ethnography) and/or able to facilitate user testing sessions to validate your designs with users.
• (Bonus): Remote: Experience working with remote teams.

Your superpowers:

• Problem-Solving: Is resourceful and creative in solving complex issues. Uses sound judgment, data, and collaboration. Connects design decisions to brand and business outcomes.
• Integrity: Demonstrates congruence in thought, speech, and action. Can be trusted to act with courage and to do the right thing.
• Collaboration: Fosters productive relationships; values others' opinions, shows appreciation, and seeks to understand different perspectives.
• Customer Focus: Adopts a human-centric approach that meets or anticipates customers' needs when developing solutions.
• Drive for Results: Can be relied upon to be resourceful & tenacious in achieving key desired results.
• Effective Communication: Inspires and aligns through clear, thoughtful dialogue.
• Mentorship: Invests in the growth and success of fellow designers.

Our culture:

We are a virtual team of award-winning and high-performing professionals who innovate and collaborate to fulfill our mission to instantly connect people to causes that matter most to them so they can change their world with kindness and generosity. Our four keys to success - integrity, heart, simplicity, and wow - fuel our passion to be recognized among the tech industry’s most inclusive and purpose-driven workplaces.

We are steadfast in our conviction to overcome challenges while performing meaningful work alongside some of the most brilliant minds and biggest hearts. It propels our growth as individuals and as a team. We are committed to respecting each other in our workplace, firmly believing diversity is our strength.

At the heart of everything we do are our giving community, our donors and our partner organizations. We lean on research and human-centered design to consistently push the envelope and innovate our products and customer experiences.

We take great pride in providing competitive pay, full benefits to help care for you today and in the future, amazing perks (including flexible PTO), and, most importantly, the opportunity to put passion and purpose front and center.

About [REDACTED]

[REDACTED] is the most loved and trusted online and mobile giving platform. Along with its powerful donation management system, it’s the fastest-growing technology for advancing generosity in the world. We instantly connect people to their heart’s impulse to do good with award-winning products and experiences. A global community of over 2 million generous people supports their favorite churches, places of worship, nonprofits, and causes with over $7.5 billion in donations across more than 80,000 organizations. [REDACTED] leads all giving apps on the App Store and [REDACTED] Play Store with more than 135,000 verified, authentic reviews with an average 4.9 out of 5-star rating. Learn more at [REDACTED].

Ready to join the [REDACTED] team? Apply below.