Lead Product Designer (Powered by TodayTix)

We’re looking for a Lead Product Designer to join our Powered by [REDACTED] team to expand our partner portal to support theatre, sports, attractions, exhibitions and more

You’ll set the bar for design quality, translating complex, nuanced industry concepts into clear, elegant user flows — bringing systematic UX thinking, a refined eye for UI detail, and the confidence to drive decisions forward independently

This role sits at the heart of our B2B inventory and event management platform, shaping the experience for live event partners who rely on it to run their business. If you’re passionate about making complex tools feel effortless and thrive in a fast-paced, collaborative environment, we’d love to hear from you

What Success Looks Like:

• Independent Execution: You drive complex projects end-to-end with minimal oversight, proactively managing stakeholder expectations and scope changes

• Strong Design Collaboration: You articulate design decisions clearly, rationally and objectively, advocate for users, and bring cross-functional partners along with you

• Growth Mindset: You approach challenges as opportunities to learn, and raise the bar for the people around you

• Design System Stewardship: You leverage and evolve the Design System with taste and judgement, pressure testing the scalability of each component setting standards the broader team can follow

• Craft Leadership: You consistently translate complex, nuanced product challenges into simple, intuitive user flows — without sacrificing depth or business logic

• Lead design across complex B2B product initiatives, from early discovery through delivery and QA

• Collaborate closely with product managers, engineers, and other designers to define and craft outstanding product experiences

• Lead design reviews and brainstorming sessions, presenting regularly to design leadership and company executives

• Proactively set expectations with stakeholders and communicate clearly when scope or direction shifts

• Promote a culture of design excellence — mentor other designers, champion quality, and lead by example

• Use AI tools fluently across your workflow (research, ideation, prototyping, and production) and help establish best practices for the team. This includes using AI-assisted coding to ship frontend components and maintain design system quality without always relying on a developer

• Partner with developers to ensure designs are implemented accurately and to a high standard

• Regularly use the product to uncover usability issues, identify bugs, and suggest thoughtful improvements

Benefits

• Remote friendly / Hybrid work environment
• Healthcare, vision, and dental plans, with generous contributions from the company
• Life and disability insurance
• Paid Parental Leave
• Generous 401(k) Matching
• Flexible Paid Time Off
• Free membership to [REDACTED] & Employee Assistance Program
• Annual Professional Growth Budget
• Employee donation matching
• Employee Referral Program
• Work From Home budget
• Pre-Tax Flexible healthcare spending account (FSA), Dependent Care FSA and Commuter Benefits
• Remote friendly / hybrid work environment
• Generous pension match
• Access to a bespoke Pension scheme
• Complimentary tickets to shows and events
• Employee Assistance Programme
• Healthcare cash plan
• Season Ticket loans
• Birthday off
• Three months of fully paid Parental Leave
• Salary Sacrifice Car Scheme & [REDACTED] Membership
• Employee Charity Donation Matching
• Work From Home budget
• Annual Professional Development Budget
• Cycle to work scheme
• Employee Referral Bonus