Lead Product Designer, Jira

San Francisco, US
On Site (Office)
Hybrid
Posted 1 month ago

About this role

Overview

Working at [REDACTED]

[REDACTED] can choose where they work – whether in an office, from home, or a combination of the two. That way, [REDACTED] have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.

Jira is the beating heart of [REDACTED]’s System of Work, evolving from a system that helps teams manage work into an intelligent partner for how modern work gets done.

Unifying organizational context, capabilities, and agentic workflows - and enriched by the Teamwork Graph and powered by Rovo, 1P, and 3P agents - Jira turns everyday collaboration into a blend of human creativity, enterprise-grade reliability and agent-driven execution.

Your future team

The Jira Design team’s remit is to continuously evolve Jira into the modern choice for work management and to unleash the power of every team.

We are looking for a Lead Product Designer to be a key contributor within the Jira Design team. In this role, you will report into a Senior Design Manager, and join an organization consisting of multiple teams in Australia and North America. As a lead individual contributor, you'll lead and execute strategic work across Jira, [REDACTED]’s flagship product within the Teamwork Collection app suite.

Responsibilities

What you'll do:

As a Lead Product Designer, you will conceptualise and deliver industry-leading experiences. You’ll mentor our Jira design team, lead strategic initiatives, set cohesive vision, and manage interconnected projects so Jira feels designed by one hand.

As a Product Designer at [REDACTED], you'll:

  • Make a substantial impact at scale. We have more than 10M users worldwide, and teams both large and small depend on our software. As a designer involved from product strategy to UI implementation, your work will have direct customer impact.
  • You will own the entire design process. Instead of designing isolated features, you will define end-to-end product experiences and user journeys.
  • Collaborate with some of the industry’s smartest and kindest people. You’ll work on a multidisciplinary product team with engineers, product managers, content designers, researchers, brand and marketing experts, and analysts to advocate for the user experience and ship industry-leading work.
  • Amplify [REDACTED]’s System of Work and Jira’s role within the Teamwork Collection app suite. You will help usher in a new era of connected context, powerful Rovo capabilities and third-party agent tooling and integrations.
  • Champion our users and great design. We run a world-class design organisation and aim to make customers love our products, measuring our work against competitors and industry standards.

What this looks like day-to-day

  • Design end-to-end experiences that integrate AI into Jira workflows and collaboration.
  • Design journeys and patterns that modernise Jira’s design language and create cohesion across our platform, Rovo and 1P/3P agentic workflows.
  • Partner with leadership, stakeholders, and cross-functional teams to define a unified vision for modern work management at [REDACTED].
  • Lead design projects from concept to delivery, owning customer value, outcomes, and impact.
  • Define success metrics to ensure designs deliver customer value and business impact.
  • Identify opportunities to improve our apps and platform and to advance AI-native product evolution.

Your background

  • 7+ years of product design experience designing complex or enterprise-level software
  • High level of craft in visual design execution
  • Strong prototyping skills, with the ability to present clear options, configurations and trade-offs
  • Recent experience designing AI-native processes, workflows and agentic tooling
  • Experience in end-to-end UX and product design, crafting impactful solutions to challenging problems
  • Passion for storytelling, with the ability to bring design direction to life through a compelling narrative
  • Experience conducting and applying customer research, including design thinking, prototyping and conceptual modelling
  • Experience balancing customer needs with business goals, market viability and technical feasibility
  • Facilitation and cross-functional collaboration skills, with the demonstrated ability to integrate the work of multiple teams, solicit and synthesise feedback, and facilitate design discussions that lead to clear progress and outcomes
  • Experience measuring success through qualitative and quantitative methods
  • The ability to define complex projects, requirements, measures of success, testing approaches and feedback mechanisms
  • Strong stakeholder management, risk mitigation and negotiation skills
  • Experience improving processes and methodologies to increase product value, team velocity and adoption of new capabilities

Qualifications

Benefits & Perks

[REDACTED] offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit [REDACTED].

About [REDACTED]

At [REDACTED], we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all [REDACTED] create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit [REDACTED].

In line with local law, identity verification (which may include use of biometric data) is a condition of employment with [REDACTED] for employment fraud purposes.

Benefits & Perks

Remote-friendly
Hybrid work
Health and wellbeing resources
Paid volunteer days

Recommended Skills for this Position

AI UX Design
Human-AI Interaction Design
UX Strategy
Interaction Design
User Research
Prototyping
Cross-Functional Collaboration
Visual Design
Design Systems
Journey Mapping
Design Thinking
Human-Centered Design
Design Metrics and KPIs
Qualitative Research Methods
Quantitative Research Methods
Usability Testing
Facilitation
Stakeholder Communication and Influence
Storytelling
UI Design Patterns
Design Communication
Iterative Design
Data-Driven Design

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