Lead Instructional Designer, Learning and Enablement

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📋 Description

• Design, develop, and maintain instructor-led, virtual, and eLearning training programs
• Translate complex regulatory, operational, and dealership processes into clear, structured, and learner-friendly content
• Develop facilitator guides, participant materials, job aids, assessments, and supporting training documentation
• Build and maintain eLearning modules using tools such as Articulate 360 (Rise and Storyline)
• Ensure training content is accurate, consistent, and aligned with [REDACTED] Training standards and instructional best practices
• Update training materials based on regulatory changes, system updates, and business needs
• Provide day-to-day direction and coordination for assigned training content projects and team members
• Prioritize workload, manage timelines, and ensure deliverables are completed on schedule
• Review training materials for quality, consistency, and instructional effectiveness
• Serve as a resource for instructional design guidance, templates, and best practices
• Mentor and support instructional designers and content contributors
• Identify risks, bottlenecks, or resource gaps and escalate them to Learning & Enablement leadership
• Partner with Subject Matter Experts to gather, validate, and refine training content
• Facilitate working sessions with SMEs to translate technical and regulatory knowledge into structured learning solutions
• Collaborate with internal stakeholders, state partners, and external industry groups to identify training needs and requirements
• Incorporate stakeholder feedback into training design and continuous improvement
• Support development and rollout of training programs in new states, markets, and business lines
• Build scalable training frameworks, templates, and reusable content structures
• Contribute to standardization of instructional design processes across the [REDACTED] Training organization
• Support onboarding and readiness efforts for new programs, products, and system implementations
• Participate in continuous improvement initiatives to enhance training effectiveness, efficiency, and learner experience
• Report to the Senior Director, Learning & Enablement
• Serve as a peer leader and mentor within the instructional design function
• Act as an operational bridge between instructional design execution and strategic learning priorities

🎯 Requirements

• 5+ years of experience in instructional design, training development, learning and development, or a related field
• Experience designing and delivering instructor-led and digital learning solutions
• Strong ability to translate complex processes, systems, or regulatory content into clear instructional materials
• Experience collaborating with SMEs and cross-functional stakeholders
• Proficiency with eLearning development tools such as Articulate 360 (Rise and Storyline) preferred
• Strong project coordination, organizational, and time management skills
• Excellent written and verbal communication skills
• Experience in automotive, title and registration, compliance, or regulated industries preferred but not required

🏖️ Benefits

• Healthcare Coverage for you and your family covering Medical, Dental & Vision
• Tax Advantage accounts such as Health Savings Account (HSA) & Flexible Spending Accounts (FSA)
• Generous PTO
• Pet Insurance
• Retirement Planning
• ID Theft Insurance
• Life and Disability Insurance
• Commuter Benefits
• Accident & Hospital, Critical Illness Insurance
• Tuition Reimbursement
• Positive, inclusive, and motivating environment
• Collaborative environment
• Employee first culture
• Opportunity to grow and contribute

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