Lead Design Researcher

If you’re looking for a progressive and rewarding career and you thrive in a fast-paced, fun and team-orientated environment, then look no further!

Overview of [REDACTED]:

Our heritage-rich, expert-led business has always had the same goal: to prioritize innovation and to design easy-to-use products that seamlessly integrate into our customers' lives, offering reliable, quick solutions to cleaning homes, whatever the mess.

[REDACTED] has forged its reputation as a brand that focuses on the needs of its customers. Our culture of innovation is at the heart of everything we do and we work hard to constantly think of new ways to improve our products, ensuring that we deliver premium quality products for our customers.

As our Lead Design Researcher, you'll shape how consumer and user insights influence future products, experiences and innovation opportunities. Working closely with Industrial Design, Advanced Development, Product Management and Consumer Insights, you'll uncover unmet needs, identify future opportunities and translate insights into actionable design strategies.

Key Duties include:

• Lead the Design Research discipline, establishing best practices and research methodologies.
• Plan and execute qualitative and quantitative research activities including ethnographic studies, contextual inquiry, usability testing and concept validation.
• Build and maintain strong relationships with consumers and users to develop a deep understanding of their evolving needs and behaviours.
• Translate research findings into actionable opportunities, design principles and innovation roadmaps.
• Partner with Industrial Design and Advanced Development teams to shape future concepts, experiences and product directions.
• Facilitate workshops, product evaluations and co-creation activities that inspire creativity and cross-functional collaboration.
• Communicate research findings…